Sales - Customer Service - Interviewer

Introducing...

anna young

Costa Mesa, California 92627-5007

Phone and Fax: 949-***-****

E-Mail: ***********@*****.***

OBJECTIVE:

Seeking a part-time CUSTOMER SERVICE - INTERVIEWER position within the

ApolloMatchmaker, INC venue...

SKILLS:

Over 25 years of Interviewing - Marketing - Outside and Inside Sales

-Telemarketing, Inbound and Outbound Calling...

Interviewer Certification - Interviewing, Resource Coordination, Intake

Processing, Financial Assessments and Collections...

Certified Sales and Customer Service Specialist.

Responsible for 100% to 300% plus increases in revenue and production as a

result of designing, implementing and executing effective Marketing

Strategies and Customer Care.

Over 13 years experience operating a computer within Windows based

programs, such as Goldmine...

Phone Etiquette - Computer Applications Certified - Predictive Dialer

- Light Typing - Light Data Entry.

EXPERIENCE:

June 2007 to Present

County of Orange

Westminster, California

Customer Service - Resource Coordinator - Data Entry...Contract

November 2004 to October 2005

Capstone Mortgage Lending

Orange, California

Telemarketer - Loan Originator...Contract

June 2002 to January 2003

Whitehawk Consulting Group, Inc.

Costa Mesa, California

Media Sales Consultant...Contract

December 1998 to December 2001

1-800 WEDDING

Anaheim Hills, California

Membership Consultant

March 1997 to April 1998

Comprehensive Business Services

Santa Ana, California

Telemarketer - Appointment Coordinator...Contract

November 1994 to June 1996

Desert Trends, Inc.

Santa Ana, California

Business Sales Consultant

January 1982 to November 1994

Ad 'n Mark

Santa Ana, California

Advertising & Marketing Sales Consultant...Agency Owner and Operator

EDUCATION:

Santiago Canyon College

Customer Service Representative...Certified

Lincoln Education Center

Computer Applications...Certified

Santiago Canyon College

Computer Applications...Certified

American Career College

California Registered Pharmacy Technician

Golden West College

Computer Introduction

Fullerton College

Behavioral Psychology

University Of Southern California

Liberal Arts - Business Administration

SPECIAL INTERESTS:

Seminars and Continuing Education...

Art... Design... Writing...

Music and Dance... Nutrition and Fitness...

Contact this candidate