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Customer Service Sales

Location:
Greenville, NC
Salary:
40,000
Posted:
October 05, 2014

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Resume:

R. Terry Parrish, Jr.

**** * **** **. *** **

Greenville, NC 27858

336-***-**** Cell

acf9t6@r.postjobfree.com

BACKGROUND

An intelligent, outgoing, energetic, team-oriented problem solver offering

extensive expertise and experience in customer service support and

administration, I have an impressive track record of performance

encompassing functions ranging from human resources, and event planning, to

marketing, vendor relations, and educational/marketing presentation

creation and execution.

CORE

COMPETENCIES

Extroverted energy Highly Relational Research/Analysis

Organized Conflict Resolution Trouble Shooting

Excellent computer Accurate Record Keeping Problem Solving

skills

Strategic Planning Program Design Team Building

Writing Project Management Policy Establishment

Detail oriented Project Implementation Organizational

Leadership

SELECTED ACHIEVEMENTS

. I have served as part of the recruitment team for chaplain residents and

interns at Vidant Medical Center. I have helped familiarize candidates

and new employees with the culture of the hospital and the Pastoral Care

Department. I have regularly conducted hospital tours for recruits and

new employees, and participated in the hospital's new employee

orientation program.

. Currently serving as a member of the Greenville, NC Human Relations

Council, a multi-cultural, multi-faith civic organization. I was the

driving force in bringing the Winston Salem based Institute for

Dismantling Racism to Greenville to begin conversations about addressing

systemic racism. Helped plan and execute the two major events for this

past year and served as emcee for the community awards banquet.

. As student co-facilitator of the Wake Forest University School of

Divinity LGBT group, Kaleidoscope, was involved in bringing the first

transgender speakers to the Divinity School as part of our diversity

outreach.

. I analyzed the existing information and paper processing trail of a

multimillion-dollar sales company in order to reorganize and update the

filing and reporting systems resulting in more complete and accurate

records and communication.

. Conceptualized, researched, designed and proposed an innovative program

for taking a local Charlotte based business international via licensing

of their brand mark.

. Coordinated the integration of a real-time industry specific software

program for a large privately held plumbing company. Program included

GL, A/P, P/R, inventory (purchases and sales), job costing, and service

call scheduling. Coordinated the purchase and installation of all PC's

and software as well as provided customized company-wide training to a

diverse group of employees.

Terry Parrish

Page (2)

PROFESSIONAL HISTORY

Vidant Medical Center

2013-2014

Greenville, North Carolina

Chaplain Resident

Full-time CPE resident in a 900+ bed Level I trauma, tertiary care regional

hospital that services a 29 county area east of I-95 in eastern North

Carolina. Responsible for daily spiritual care for 80-100 patients, their

visitors, and staff, and helped connect patients with resources for their

ongoing care. Frequently provide support for families experiencing critical

stress. Weekly on-call shifts included experience in the Trauma Center. I

am a certified Advanced Directives Facilitator and have extensive

experience in multi-cultural, multi-faith care and ministry. I assisted in

planning and executing three major annual events and designed, executed,

and manned an information booth at the event attended by 300 clergy and

hospital staff. I facilitated orientation of local area clergy and chaplain

interns, and was part of the interview team for several of the interns.

Quality Marketing

1995 to 2010

Charlotte, North Carolina

Customer Service Lead

Lead customer service/technical support representative for this multi-state

sales company. Frequently traveled for continuing education and for sales

presentations. IT responsibilities included system design, maintenance,

networking and e-business, and website development. Other responsibilities

included marketing, inventory management, contact management, sales and

marketing analysis and reporting.

Drain Masters RTP

1993 to 1995

Durham, North Carolina

Inventory Control Manager

Responsible for the procurement, installation and maintenance of the first

fully integrated on-line, service industry specific computer system that

managed all business functions from G/L and service call scheduling to

inventory and job costing for this full service plumbing company. Also,

responsible for on-going internal program development, providing outside

technical and safety training for technicians and for providing back-up for

all facets of the internal accounting processes.

EDUCATION

BA Business Administration, Queens College, Charlotte, North Carolina, May

2001

Master of Divinity, Wake Forest University School of Divinity, May 2013

Master of Christian Studies with an emphasis in Pastoral Leadership, Grand

Canyon University August 2014

MBA classes at the McColl Graduate School of Business, Charlotte, North

Carolina and American Intercontinental University's online MBA program



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