Customer Service High School

Location:

Posted:

October 04, 2014

Princola G. Murphy

*********@*****.***

PROFESSIONAL SUMMARY

Over twenty years of excellent customer service experience interacting with the public; culturally

adaptive in a professional public environment. Familiar with food services preparation, and

multitasking in a fast pace professional environment. Committed to grasp assignments, and

perform quality work ethics and professional conduct.

EXPERIENCE

School District of Philadelphia, Philadelphia, PA Sept. 1999–Present

Noon-Time Aide

• Provide assistance to staff during lunch and recreation periods.

• Monitor student behavior in and around the school building.

• Prepare and serve food during mealtimes.

• Assist security and instructional personnel in monitoring student activities.

• Patrolling school buildings, surrounding areas, dining areas, and school yards.

• Enforce school policies and intervene conflict resolution with disruptive students.

Global Spectrum, Philadelphia, PA April 2006–Present

Custodian

CUSTODIAN

• Report to a Custodian Lead who is responsible for the direction of housekeeping services

in the facility.

• Clean and sanitize restrooms/bathrooms using established practices and procedure.

• Clean, dust, and wipe furniture; sweep, mop, or vacuum floors;

• Empty/clean wastebaskets and trash containers; empty and clean ash trays and cigarette

urns; replace light bulbs; refill restroom dispensers.

• Follow instructions regarding the use of chemicals and supplies. Use as directed.

• Perform related duties as required.

McDonald’s, Philadelphia, PA Mar.1994-Aug. 2003

Crew Member Associate

• Assist with food service and food preparation

• Responsible for serving orders to customers

• Maintained appearance of serving counter and dining area

• Cashier

EDUCATION

William Penn High School, Philadelphia, PA

June 1979

High School Diploma