Erendira Garcia
*** ***** ******** ****** *** Angeles, CA 90057
Mobile: 213-***-****
Email: acf95t@r.postjobfree.com
OBJECTIVE:
Seeking a position where I can utilize my skills and knowledge, while
contributing 100% to the betterment of the company and my future. Offering
outstanding customer services practices and proven work ethics.
SKILLS:
. Bilingual - English/Spanish
. Knowledge of Medical billing
. Familiar with medical terminology
. CMS 1500/ UB-04 Claim forms
. Payment posting
. Medical Collections/ EOB's
. Worker's Compensation
. Data entry-Type 45 wpm/ 10 key by touch
. General office equipment-copiers, fax, scanners and multi-line phone
system
. Attention to detail with good communication skills
WORK EXPERIENCE:
T-Mobile-Los Angeles, CA 01/2011 to 11/2013
Customer Service Representative
. Greeted customers, translated when necessary and explain in detail
instructions
. Activated new lines and offered variety of new phone selections,
accessories and plans
. Answered a multi-line phone system with customers questions and complains
. Responsible of receiving customer payments
. In charge of ordering and stocking new inventory
ACC & CO Medical Center -Los Angeles, CA 01/2010 to 12/2011
Medical biller/Collector
. Performed general clerical office duties
. Called insurance carriers to follow up on bill status
. Re-billed to accurate insurace carrier, address, adjuster and bill
reviewer
. Resubmitted bills with medical records required for payment
. Corrected ICD-9 and CPT codes
. Contacted doctors office to obtain any additional information needed
EDUCATION:
American Career College Los Angeles, CA
Medical Billing/Health Claim Examination Class of 2011
Belmont High School Los Angeles, CA
General Studies Class of 2008
Reference Available Upon Request.