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Customer Service Representative

Location:
Los Angeles, CA
Posted:
October 06, 2014

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Resume:

Erendira Garcia

*** ***** ******** ****** *** Angeles, CA 90057

Mobile: 213-***-****

Email: acf95t@r.postjobfree.com

OBJECTIVE:

Seeking a position where I can utilize my skills and knowledge, while

contributing 100% to the betterment of the company and my future. Offering

outstanding customer services practices and proven work ethics.

SKILLS:

. Bilingual - English/Spanish

. Knowledge of Medical billing

. Familiar with medical terminology

. CMS 1500/ UB-04 Claim forms

. Payment posting

. Medical Collections/ EOB's

. Worker's Compensation

. Data entry-Type 45 wpm/ 10 key by touch

. General office equipment-copiers, fax, scanners and multi-line phone

system

. Attention to detail with good communication skills

WORK EXPERIENCE:

T-Mobile-Los Angeles, CA 01/2011 to 11/2013

Customer Service Representative

. Greeted customers, translated when necessary and explain in detail

instructions

. Activated new lines and offered variety of new phone selections,

accessories and plans

. Answered a multi-line phone system with customers questions and complains

. Responsible of receiving customer payments

. In charge of ordering and stocking new inventory

ACC & CO Medical Center -Los Angeles, CA 01/2010 to 12/2011

Medical biller/Collector

. Performed general clerical office duties

. Called insurance carriers to follow up on bill status

. Re-billed to accurate insurace carrier, address, adjuster and bill

reviewer

. Resubmitted bills with medical records required for payment

. Corrected ICD-9 and CPT codes

. Contacted doctors office to obtain any additional information needed

EDUCATION:

American Career College Los Angeles, CA

Medical Billing/Health Claim Examination Class of 2011

Belmont High School Los Angeles, CA

General Studies Class of 2008

Reference Available Upon Request.



Contact this candidate