Cagayan De Oro City

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WORK EXPERIENCE

Customer Service Representative/Front Desk Officer

July 1, 2011-Sept.2012

SkyCable Corp.

Piatos Bldg. Cabaguio Ave., Davao City

TeamLeader

Oct 16, 2009-Jan 29, 2010

Smart Buddy(School Caravan)

Graphic Main, Cagayan de Oro City

Cashier

March 18, 2009- August 18, 2009

Ace Hardware

SM City Cagayan de Oro City

Sales and Marketing Officer/Sales Clerk

July 10, 2003-August 30, 2005

Adidas Brand Store

L1-005 Robinsons, Cagayan de Oro City

English Tutor for Koreans

July 2006-2008

Xavier Estates, Cagayan de Oro City

TRAINING

Extraordinary Customer Care:

July 25, 2012

Powerpacked servicing workshop

Piatos Bldg. Cabaguio Ave. Davao City

Call Center Training Program

April- June 2006

Asian College of Science and Technology (ACSAT)

4th floor Land Bank Bldg. Velez, Cagayan de Oro City

PERSONAL DATA

Nickname: Kim

Birthdate: May 14, 1986

Age: 28 years old

Gender: Female

Religion: Catholic

EDUCATION

College Philippine Women's University

Mabulay, Cagayan de Oro City

Hotel and Restaurant Management (HRM)

High School Pilgrim Christian College

Tiano-Akut Sts. Cagayan de Oro City

Elementary City Central School

Yacapin Sts. Cagayan de Oro City

Graduated

REFERENCES:

Jade Sore?o

Hope Channel TV Scriptwriter/Host

South Philippine Union Conference (SPUC)

Upper Carmen, Cagayan de Oro City

#858-6389 local 202

#091*-***-****

The Human Resources Team

Dear Sir/Ma'am:

I am very interested to be part of your team. I have been employed as a

customer service representative in the past and know that this position

needs someone like me that has the ability to prioritize and multitask.

When it comes to being trained on new computer programs I have to say that

I am a quick learner. I love to be challenged and to learn new things.

I have demonstrated the ability to effectively handle situations or

inquiries while working within policy, procedures and standard processes.

You will find I am detail oriented and able to analyze, prioritize and

resolve client requests or issues quickly and effectively. I possess

excellent communication skills both oral and written.

This summary, as well as my resume, cannot adequately communicate my

qualifications in-depth; I look forward to meeting with you to discuss why

I would be an asset to your institution. I am available to schedule an

interview at your earliest convenience by phone or email.

Very Sincerely,

Kriszia May Y. Sierda

Zone-1 Upper Balulang, Cagayan de Oro City

Mobile nos.: 090*-***-****

email: ********@*****.***

Contact this candidate