Customer Service Medical

Nadège François

**** ******** ***** **, ***. ****, Atlanta, GA 30345 404-***-****

E-mail: ************@*****.***

SUMMARY of QUALIFICATIONS

A highly organized and detailed-oriented individual with 10+ years administrative experience.

Dedicated and focused, able to prioritize and complete multiple tasks and follow through to achieve project goals.

An independent and self-motivated professional with a high level of curiosity and strong desire to learn.

Able to establish and maintain a positive relationship with clients and colleagues on all organizational levels

EDUCATION

Georgia Perimeter College – Expected Graduation Dec 2014

CORE COMPETENCIES

Customer Service Microsoft Office 2013

Oracle 12r Policies & Procedures

Vendor Management Mas 500

Auditing AS400

PROFESSIONAL EXPERIENCE

Staffing Agencies Jan 2013- Present

Atlanta, GA

Staff Accountant

Processed 100 to 600 invoices daily

3-way match past due invoices.

Researched invoice discrepancies.

Daily Bank Deposits.

Entered cash receipts and balanced cash reports.

Maintained updated vendor files.

United Parcel Service Supply Chain Solutions July 2007-September 2012

Alpharetta, GA

Sr. A/P Specialist

3-way matched past due invoices and processed payments.

Prioritized past due invoices for immediate processing, i.e. rushes, check request, wire transfers.

Reconciled employee American Express expense accounts.

Prepared Monthly PO Accrual Report to ensure balance doesn’t remain unpaid over 90 days.

Reconciled rejected invoices for the purpose of maintaining accurate account balances.

Researched discrepancies of financial information and/or documentation for the purpose of ensuring the accuracy and

adhering to established procedures prior to processing.

Maintained updated vendor files.

Researched invoice discrepancies and monitored payment status.

Verified and processed over 1200 employee expense reports monthly.

Audited purchase card purchases to ensure company policy compliance.

Maintained updated intercompany SharePoint site.

Trained employees on oracle with purchase orders, and monthly employee expense reports.

Processed all purchase orders for specified district, averaging total annual procurement expenses exceeding millions.

Updated the procurement database for additions/deletions in supplier base.

Reviewed and revised the procurement procedures for compliance.

Increased efficiency and enhanced operations by suggesting invoices numbers be referenced in the purchase order. Limiting

time spent on research and saving on late payment fees.

Prestige Concrete Products November 2005-February 2007

(Construction CO.) West Palm Beach, Florida

A/R Clerk

Answered telephones and handle / forward calls as appropriate.

Processed 100 to 500 invoices daily for 7 different branches.

Prepared, verified, and processed invoices and coding payment documents.

General Ledger posting of received payments in MAS 90.

Prepared and distributed daily yardage report through Access.

Maintained proper discounts and write-offs are issued.

Monthly/year end reconciliations.

Contacted vendors concerning over/under payments.

Prepared weekly aging reports in MAS 90.

Prepared and distributed weekly aging reports.

Researched and resolved A/R issues with vendors.

Daily Bank Deposits, amounts varied from $50,000 to $1Million.

Maintained billing for outer branches at various locations.

New Customer set up & Maintained updated vendor files.

Entered cash receipts and balanced cash reports.

Jay R. Trabin M.D. February 2005 – August 2005

West Palm Beach, FL

Front Desk Receptionist

Welcomed patients, families and visitors.

Confirmed appointments and obtained referral information.

Answered telephones and handled / forwarded calls as appropriate. Communicate accurate messages.

Verified insurance coverage and procedure coverage.

Maintained patient medical records.

Processed patient referrals.

Called in prescriptions.

Processed medical records request.

Deposit Preparations Amounts varying from $200 - $3000

Scheduled Appointments and arranging any necessary follow up appointments.

Collected money and provided receipts.

Performed other departmental administrative duties as assigned.

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