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Sales Customer Service

Location:
New Delhi, DL, India
Posted:
October 03, 2014

Contact this candidate

Resume:

Rohit Banerjee

Cell #+91-860*******

Skype id: rohit.banerjee2

SENIOR MANAGERIAL ASSIGNMENTS

In quest of assignments in Distribution Management / Enterprise Management/ Sales Leadership

Qualities, Product Management Team Management & Vendor Management/ Business Development/

Responsible for P&L

Career Abstract

Areas of Excellence

- Strategic & Tactical Planning - Profit Centre Operations - Business Development

- Marketing & Sales - VAR Management - Distribution Management

- New Product Launch - Brand Promotion - Operations Management

- Product Management - Technical Solution Selling - Retail Management

- Key Account Management - Product Promotions - Team Management

Employment Scan

Country Sales Manager: Sept 2013- April 2014 Lagos, Nigeria Mitsumi Nigeria Ltd $ 76m p.a.

An Multi Facet Distribution House and concentration in Africa with operations in 22 Countries: Annual Target of

•Responsible for operationalizing and executing against Mitsumi strategy to further extend the company's position and

profile in the marketplace; Capitalizes on industry knowledge and contacts to build broad partner relationships;

Manages profitable growth relative to total solution sales, products and services

• Responsible for assessing market potential and opportunities of our solutions, within our core and new products;

Providing the vision, inspiration and leadership necessary to drive commercial success; Implementing the strategic

goals and objectives of the Company, giving direction and leadership towards the achievement of the organization’s

philosophy, mission and strategy

• Provide leadership direction to all functions within the assigned area, to grow profitability; Develop sales leaders;

Develop, build, inspire and motivate the team through passionate leadership; Formulate and advocate a people

management strategy which includes recruitment, development, and retention of top talent; Personally manage two

or three major new accounts

• Product portfolio:, HP & IBM Server and Storage, HP Networking, Linksys Networking SOHO Products Dell, Dell

Sonic Wall, and Run rate Products Asus, Toshiba, Lenovo, Acer and Consumer Asus Ponepad,SanDisk,WD & Tablets.

From: Apr 2012 till Aug 13 GM Sales PAN India, Mumbai Online Netsys India Pvt Ltd

Reporting to the CEO: Business Dev Meeting on daily basis, Team meeting and coaching and motivation

Sales Target of 42m per annum successfully achieved as per line with Vendor

IT Hardware Distribution House selling Cables Racks and Accessories with presence in

Bangalore/Mumbai/Delhi/Chennai/Hyderabad and Pune, Products: Panduit cables/Racks/Accessories

Coaching Mentoring and guiding a set of team member to maximise calls and relation building exercis e with

customers

Actively participate with team on Time to time training, meeting, handling objection & query and problem

solving.

Data Centre Products brand Starline for Managed Services and Infrastructure Product line through IT

System Integrator, Solution Sales, Direct development, collection maximisation, customer relationship and

vendor relationship building, Retention and building a team, working closely with global accounts like

Google, .NetApp, Juniper, L&T, LanTro, Thomson Reuters, Aricent, GPX, Reliance, Vodafone Cisco, Polaris

Wipro, Siemens, Dell, Net Sol

Goal driven, Innovative Professional experience in Strategy, Sales, Marketing, Business Development, Pre-

Sales, Alliances and Profit Centre Operations for Multinational Organizations

Consistent contributor to the top & bottom line, predominantly in start-up operations or new entrants in

Indian market.

Well versed in GTM strategy planning & execution for Consumer as well as B2B segments

Experienced in building effective teams by mentoring, motivating people

Handled various Sales like Direct Sales, OEMs, VARs, SIs and Strategic Alliances.

Presently building complete direct to customer (B2B) and Customer to System Integrator business model

with ingredients like inside sales, field sales and customer service.

To build effective and productive business model with high profitability and sustainability.

Specialties

Sales & Marketing : Specific areas of expertise being Product/ Price Positioning and Channel Development

Client Engagement • Business Development • Multi-Cultural

Since May’10 till Mar ‘12: ECS Infotech Pvt. Ltd, Regional Sales Manager (Maharashtra), Pune

Noteworthy Attainments

IT Hardware Distribution House for Lenovo Consumer division appointed for Rest of Maharashtra

Topline and Bottomline target of Vendor successfully achieved by 110%(18 cr achieved 20cr)

Territory Maharashtra operating from Pune: Partner Management, Channel Development and channel sales

training, Joint calls with Channel Team conducting campus demonstration in Institutions and set-up of Retail Store

Management

Maintain and develop vendor relationship in all areas for better product focus and business plan aligning

with vendors on a monthly basis in-sync with market scenario

Taking up responsibility with region team quarterly top line plan with bottom line plan to meet organizations

objectives on gross profits with exceptional customer service in the region

Responsible of the set-up of 10 e-Mall Lenovo business of Retail product display and training for the retail

team across rest of Maharashtra

Total sales personnel reporting 4 from Channel and 10 from Retail

Oct’08 – Feb’10: D-Link India Ltd., Guwahati & Kolkata Branch Manager

Noteworthy Attainments Annual Target: 60m

Account Management mapping and providing technical solution on our product line all products like

Switches/Campus Wi-Fi Networking/IP based Camera etc

Spearheaded channel management activities through Distributors with stock alignment and placed key

focus on secondary sales out Sales Team and Administration

Significantly maintained relationships with Govt. Dept. of all north eastern states and proposed technical

solution to lot of noteworthy Institution like IIT/Gauhati University/NEHU/IIM

Shillong/RRL/IIE/NERIST/AMTRON/ONGC/IOCL/BRPL (Worked closely with HCL, Wipro, PCS, Tulip & local SI

Nov’01 - Dec’07: Ingram Micro India Pvt. Ltd., Guwahati (Northeast) Branch Manager

Noteworthy Attainments Target of 80crs achieved year on year

Played a pivotal role as Product Champion to drive the branch business in most product line to achieve top

line and bottom line in developing IT l Sales, developing upcountry market, product mix, providing support

on time delivery and collection parameter of the company thereby becoming a major market share in IT

PSG and CSG Printers like Samsung.HP.Lexmark & Enterprise System Group(HP/IBM

Servers/Lenovo/Acer/HCL/Intel/Seagate/Samsung Monitor/Mc Afee/Norton/Cisco/Polycom, Zicom

Security Products etc).

Maintain and develop vendor relationship in all areas for better product focus and business plan aligning

with vendors on a monthly basis in-sync with market scenario

Taking up responsibility with branch team quarterly top line plan with bottom line plan to meet

organizations objectives on gross profits with exceptional customer service in a place like northeast India

Sony Ericson Mobile launch program, with appointing RDS developing & imparting training

Actively involved in handling product mix and channel development in secondary trade through

RDS for mobile handset sales.

Successfully set-up a branch from Rs. 40 Lakhs to Rs. 10 Crores a month with 17 personnel( 3

sales managers/3 sales Coordinators/Warehouse In charge/Branch Accountant/9 Field Sales

Force

Awards for top performing branch from Intel/Lenovo/IBM/Lexmark/HP PSG Division/Seagate/APC/HCL/Software

mainly of Microsoft/McAFee/Symantec OEM packs Educational Packs and multiple user Licence and etc

Previous Assignments

GBC India Pvt. Ltd., Guwahati Territory Manager Feb’01 - Oct’01

Xerox Modicorp India, Guwahati Credit/Territory Manager Jun’90 - May’99

Scholastics

MBA (Sales & Marketing) from Meghalaya Institute of Science & Technology, Shillong in 2004.

D.I.T ( 6 months Diploma in Information Technology from Manipal Higher Education, 2001

P.G. Diploma in Sales & Marketing from APEX Institute of Professional Training, Guwahati in 1998.

B.Com. from Gauhati Commerce College, Guwahati in 1987.

Personal Dossier

Date of Birth : 24/06/1966

Passport No : J0059510 Date of Expiry: 19/05/2021

Paltina, Wing B, Flat no. 702, 7th Floor, Wakad, Pune-33

Address :



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