Customer Service Representative

*****.***********@*****.***

**** ******

St. Louis Mo. 63107

314-***-****

SUMMARY

. A high-energy, enthusiastic and dependable individual who excels in

challenging environments.

. Met and exceeded quotas and accomplished delegated objectives.

. Fast learner; quickly incorporate and implement new procedures.

. Well developed communication skills through experience answering multi-

line, preparing reports and paper work, and positive interaction with

individuals at all levels

. A solid work ethic and critical thinker

EXPERIENCE

Retail Sales Representative

Cricket Wireless 06/13-07/14

Duties include; provide customer support, collect payment, manage accounts,

inventory, lifeline sign-up, assure a friendly environment, technology

support, troubleshooting, data entry.

Psychiatric Technician

St. Louis Psychiatric Rehabilitation Center 07/09-04/13

Duties include; operating small groups of therapy, charting, daily reports

for managing staff, assuring client care priority

Office Assistant

Roy Gooden and Daughter Plumbing 05/10- 04/13

Duties include; filing, clerical, receive payments, prepare reports, post

weekly schedule, and assist meetings for staff, spreadsheets

Customer Service Representative

GC Service Call Center 09/07-01/09

Duties include; Inbound calls, collect payments, resolve customer grievance

to designated departments, inform customers about account status.

TECHNICAL SKILLS

Proficient in Windows Software, Word Perfect, Excel, Microsoft Word, COS,

Data Entry, Outlook, and Internet

Education

St. Louis Community College,

2012 Academic Study

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