Customer Service Sales

LOUIS E. INGRAM, JR.

***** ***** ****** **. ( Little Rock, AR, 72212 (501-944-

9206(*******@******.***

OBJECTIVE

To obtain employment that utilizes my excellent customer &

client service & critical thinking skills.

EXPERIENCE

North Point Automotive

North Little Rock, AR

Sales Consultant October 2013- June 2014

. Create and maintain excellent relationships with customers

. Maintain strong knowledge base of all new vehicle makes and

models

. Follow up on all sales leads from variety of sources

Securitas

Little Rock, AR

Security Officer January 2011-July 2013

. Provide good customer service

. Monitor private property

. Check in workers and visitors

. Prevent trespassers from entering the property

C.I. Trucking

Little Rock, AR

Account Manager May 2008-September 2013

. Assist with finding loads

. Provide good customer service

. Assist with recruiting drivers

UPS, Little Rock, AR

ECS Clerk

Hazmat Auditor May 2006 - December 2008

. Provide good customer service

. Processed undeliverable & damaged packages

. Processed hazardous materials

FTD, Sherwood, AR

Customer Service Rep. February-May 2007, January-

February 2008

. Provide good customer service

. Processed customers' orders via telephone and computer

. Resolved customer problems

EDUCATION

Philander Smith College

Little Rock, AR

Bachelors Degree

Business Administration

August 2000-December 2004

Little Rock Small Business August 2004-November

2004

Entrepreneur Training

Certificate of Completion

ShippersCarriers.com January 25, 2010-

February 1, 2010

Freight Broker/Agent Training Course

Arkansas Career Readiness Certificate May 1, 2012

Pine Bluff Truck Driving School August 27, 2011

Class A CDL

COMPUTER SKILLS

Windows XP Internet Explorer

Microsoft Word

Access

Power Point Excel

Email

REFERENCES

Available Upon Request

Contact this candidate