Customer Service Executive Assistant
Resume:
BRIAN Y. CHAN
El Monte, CA 91731
********@*****.***
Professional Summary:
Enthusiastic and well-organized executive assistant with solid background in management, scheduling, data
entry, and direct relationship with high level officers.
WORK EXPERIENCE:
United States Postal Service; Baldwin Park, CA Jun. ’13 – Current
City Carrier Assistant
Loaded truck and properly secured items to prevent damage during transportation.
Fostered positive working relationships with customers by responding to their needs.
Completed and submitted all necessary logs and paperwork on a daily basis.
Verified each delivery against shipping instructions and customer notes.
YMCA; Alhambra, CA Jan. ’12 – Current
Coordinator
Established a safe play environment for the children.
Acted as a positive role model for team participants and in the community.
Recommended and ordered equipment, supplies, and uniforms.
Exhibited sound judgment while executing responsibilities and functions.
APM Body Jewelry; Los Angeles, CA Oct. ’09 – Jun. ‘13
Executive Assistant
Direct assistant to CEO and CFO of the company.
Processed accounts receivable and accounts payable.
Maintained an effiucient schudule for appointments, meetings, and finances.
Oversaw inventory and office supplies.
Reduced overhead by taking additional responsibilities and heading administrative projects.
House of Blooms; San Gabriel, CA Feb ‘10 – Feb ‘12
Store Manager
Oversaw daily office operations.
Prepared and distributed payroll.
Oversaw inventory and supply purchases.
Compiled annual recommendations for end of fiscal year budget.
Liaised with vendors to order and maintain inventory of office supplies.
Negotiated pricing with vendors regarding billing and marketing procedures.
SKILLS:
o Bilingual (Chinese and English)
o Customer service-oriented
o Types 75 WPM
o Excellent planner and coordinator
o Attention to detail
o Warehouse functions (Forklift, jacks, and etc.)
o Filing and data archiving
o Deadline-oriented
o Experience in payroll
o Effective leader
o Invoice processing
o Excellent communication skills
o Multi-line phone proficiency
o Employee scheduling
EDUCATION:
2012 Bachelor of Science: Business Management; California State University, Los Angeles
Contact this candidate