Executive/Administrative Asst. - MS Office, Word, Excel, Power Point
Resume:
Norma V. Soto
Van Nuys, CA *****
******@*******.***
PROFESSIONAL SUMMARY
Administrative Assistant with experience in coordinating, planning and supporting daily operational
functions. Ability to interact with and support business professionals and senior management with
all administrative duties. Excellent oral and written communication skills, with the ability to multi-
task to accomplish goals under any time constraint.
SKILLS
MS Office, Word, Excel, Power Point Dictaphone (Express Scribe)
MS Outlook Data Entry (12,000 Num. 10,000 Alp.)
Lotus Notes Travel Foreign and domestic
Video Conferencing Bilingual
Typing 62 WPM Meeting Minutes (fast notes)
Education
April 2013 Abraham Friedman Occupational Center, Los Angeles, CA
High School Equivalency Certificate
PROFESSIONAL EXPERIENCE
Kaiser Permanente Los Angeles, California
Administrative Specialist II 01/2014 to
03/2014
I worked in Health Education Department, answering incoming calls for educational classes
and set-up referral appointments. Trained in Health Connect, Master Scheduling,
Receptionist and Cashier Handling.
VeriClaim, Inc. Los Angeles, California
Administrative Assistant 10/2013 to
01/2014
Process new insurance claims, billing/statement claims and requesting checks using
Pyramid Data Base for processing. Provide administrative support to department and
regular ad hoc assignments as needed.
Kaiser Permanente Los Angeles, California
Staffing Coordinator 08/2012 to 03/2013
Staffing Office
Works under the direction of the Department Administrator and ensures the coordination of the Master
Schedule. Created and developed the Medical Master Schedule by matching the needs of the individual
departments to the number of staff employed. I was responsible for four Units, CCU, PEDS, SSOU and
NSU. Created department unit schedules to be copied, distributed and revised, coordinated daily
staffing of departments including replacement of personnel due to earned time off leave.
Kaiser Permanente Los Angeles,
California
Administrative Specialist - Human Resources & 11/2010 to 08/2012
Recruitment Coordinator
Provide administrative support to Department Director, Manager, Consultants (5) and Staff, such
as word-processing, filing, compiling reports, and answering telephones. Arrange appointments,
meetings. Maintain grievance log and intake of employee relations issues. Regularly facilitate
scheduling meeting with Management and Union Representatives.
Meeting with Unions and consultants, fast notes taken to update grievance log.
Provide administrative support for the recruitment services function. Coordinate new hired
candidate’s package for pre-employment and health screening appointments. Inform
candidates of all documents required for new hire process. Scan all documents and create
Adobe PDF files to be uploaded into Kaiser’s employment website. Responsible for
covering receptionist area and arrange for candidates testing of the following, Monitor
Technician, Typing, Excel, Word, Power Point. Responsible for Monitor Technician tests,
taking to Education for grading and calling candidates back with results, keep monitor
technicians spreadsheet up to date.
Radiant Services/ECCG Gardena,
California
Executive Administrative Assistant – HR 10/09 to 11/09
Handle incoming calls from insurance companies and provide information regarding workers
compensation and employment development department inquiries. Provided comprehensive
support for executive level staff; scheduling meeting, and managing all essential tasks. Managed
account payable, receivable, payroll and expense reports. Use of Dictaphone and also fast notes.
Michael Levine Los Angeles,
California
Administrative Assistant - Accounting 8/08 to 2/09
Entered purchase orders into database, new product codes with detailed description and
updated changes. Printed purchased order reports, attaching to new purchase orders and
filed daily at warehouse for receiving. Entered receiving report from warehouse of
merchandise purchased into database and issued new report for back orders, and calculated
money for back orders to provide buyers with current budgeted money.
Associated Tax Relief Los Angeles,
California
Administrative Assistant– Customer Service 6/07 - 2/08
Verified new client information obtained from Sales Department. Input client information into
several spreadsheets. Prepared engagement letters and organizer to be sent to clients.
Created Power of Attorney 2848 using Tax Tools Database and sent completed forms to
CAF (IRS) unit.
The Huck Group Los Angeles,
California
Executive Assistant – Visual Consulting 9/06 - 2/07
Reported directly to CEO and founder. Provided varied complex and confidential
administrative support. Coordinated business and personal travel plans and itineraries.
Managed CEO's calendar using Outlook and set-up scheduling of meetings. Supported
office staff; keep stock of office and kitchen supplies.
I.T.S. Corporation/U.S. General Services Administration Los Angeles,
California
Administrative Assistant – Realty Department Customer Service 8/01- 5/05
Input data into system for tracking and administering real property (STAR). Act as a liaison
with clients, customers, and vendors. Processed reimbursable work authorization (RWA’s)
to recover funds from agency to pay lessor for tenant improvements and miscellaneous work
as requested. Process change of ownership documentation on leases; work with legal
counsel to complete change of ownership. Process estoppels and subordinations from
lending institutions. Processed yearly consumer price index increases to lease property
(CPI’s). Input step rent increases, new leases, superceding/succeeding leases into STAR.
Processed invoices from tenants billing and receiving.
Jet Propulsion Laboratory Pasadena,
California
Senior Administrative Group Secretary 5/98 - 6/01
Supported project manager and supercomputing technical staff of seven and network
computer security supervisor and technical staff of ten. Coordinated all aspects of travel
foreign and domestic. Prepared account payable and receivable invoices. Proof read
documents, letters and memos. Monitor the office supply inventory and order department
supplies. Coordinated seminars, presentations, scheduled meetings. Building graphics
using Visio 2000 and Photoshop 5.5. PowerPoint presentations and graphics.
References
Paul Martin, 323-***-****, Kaiser Permanente, Director of Human Resources
Tina Simmons-Parish, 424-***-****, Kaiser Permanente, Consultant
Jennifer Marquez, 951-***-****, Kaiser Permanente, Area Recruitment Manager
Carmen Badescu, 213-***-****, Wells Fargo Bank, Supervisor Loans Department
Contact this candidate