Customer Service Sales Representative

MONICA MURILLO

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JERSEY CITY, NJ

CELL: 201-***-****

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EDUCATION:

BERKELEY COLLEGE, NY, NY

CANDIDATE FOR BACHELOR OF BUSINESS ADMINISTRATION

MAJOR: MARKETING COMMUNICATIONS

ANTICIPATED GRADUATION DATE: DECEMBER 2015

SKILLS:

MICROSOFT OFFICE, EXCEL, POWER POINT, INTERNET EXPLORER, WINDOWS VISTA, WINDOWS 7

TYPE: 54 WPM

EXPERIENCE:

COMPANY NAME: US ARMY KOREA, AND FORT BRAGG NC MARCH 2004-OCTOBER 2010

OPERATIONS NCOIC, FORT BRAGG, NC SEPTEMBER 2006 TO OCTOBER 2010

● ENSURED THAT ALL COMMUNICATION AND DETAILED INFORMATION TO OPERATE THE TROOP TO SUCCESS BY

MISSION ACCOMPLISHMENT

● ASSISTED THE SENIOR OPERATIONS NCO WITH TRAINING MEETINGS, AND CLASSES

● ANALYZED REGULATORY GUIDANCE AND PREPARE STAFF RECOMMENDATIONS.

● LED AND SUPERVISED ADMINISTRATIVE PAPERWORK, PT SCORES, LEGAL ISSUES, PCS/ETS AWARDS,

NCOERS, PROMOTION PACKETS, AND PERSONNEL DATA FILES.

FOOD SERVICE SPECIALIST, KOREA S EPTEMBER 2004 TO AUG 2006

● PROVIDED SENIOR NCO’S WITH FOOD PRODUCTION SCHEDULES

● MAINTAINED PAPERWORK FOR DINNING FACILITY SUCH AS FIELD OPERATION ORDERS, REVIEWED BUDGET AND

RATIONS AVAILABLE FOR THE FACILITY

● SUPERVISED, TRAINED ALL AREAS OF FOOD SERVICE OPERATIONS TO INCLUDE PREPARATION OF ALL MEALS

AEGIS, SIERRA VISTA, AZ O CTOBER 2003 TO FEBRUARY 2004

SALES REPRESENTATIVE

● COMMUNICATE WITH EASE AND A NATURAL STYLE

● PROVIDED EXCELLENT CUSTOMER SERVICE AND OFFERED NEW PRODUCTS

● PROVIDED TECHNICAL SUPPORT AND PRACTICE RETENTION OF ACCOUNTS

BACKDROP PHOTOGRAPHY, DOUGLAS, AZ MAY 2001 TO JULY 2003

PART-TIME ASSISTANT

● MAINTAINED APPOINTMENTS, PAPERWORK, AND SHIPPING FILM FOR DEVELOPING

● PROVIDED PHOTOGRAPHER ASSISTANCE FOR PHOTO SHOOTS

● ACHIEVED MAXIMUM TIME EFFECTIVENESS FOR CUSTOMERS

THE DAILY DISPATCH, DOUGLAS, AZ J UNE 2001 TO APRIL

2002

PART-TIME ASSISTANT

● ASSISTED CUSTOMERS WITH NEWSPAPER SUBSCRIPTIONS, AND BILLING INQUIRIES

● HANDLED CALLS IN A PROFESSIONAL AND EFFECTIVE MANNER

● ASSISTED ADVERTISING MANAGER WITH SPREADSHEETS, AND AD LAYOUTS FOR NEWSPAPER

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