Business Administration, Operations, Sales & Financial Management
Resume:
Brandon Gooding
*************@*****.***
URL: http://www.linkedin.com/in/brandongooding/
SENIOR OPERATING MANAGEMENT
Exemplary record providing the vision and decisive leadership for startup, turnaround and emerging
companies with full P&L management responsibilities. Successful at building corporate infrastructures and
establishing operating controls that facilitate smooth operations during periods of significant growth and
rapid downsizing. Extremely effective at integrating emerging technologies and operational
systems/processes to solve complex business problems. Talent for developing high-performance executive
teams, making effective decisions under unfavorable conditions, and quickly revising tactics to achieve goals
within aggressive time frames. Key proficiencies:
• •
Business Strategy Development Supplier, Customer, & Contract Negotiations
• •
P&L Responsibility Re-engineering Business Systems &
Processes
• Budgeting, Forecasting & Cost Controls
• Acquisition & Investment Analysis
• •
Supply Chain Management Business & Organizational Development
• •
Product Planning, Development & National Account Management
Introduction
• Customer & Public Relations
• Sales & Marketing Leadership
• Policy, Process, & Procedure Development
• Strategic Planning & Tactical Execution
SELECTED BUSINESS CONTRIBUTIONS
Operations Management: Implemented systems to maximize organizational and operating procedures
while enhancing employee work environment. Managed P&L controllables and non-controllables to
maximize profitability. Hired, trained, scheduled, reviewed, and promoted managers and frontline
employees in teams up to 100. Reduced labor costs while improving employee morale and productivity.
Increased staffing levels with high quality employees while lowering total labor percentage and costs.
Improved supply chain and product line improving customer satisfaction and organizational development.
Developed and implemented new business operations resulting in better customer service, higher top line
sales, profits, and profit margins while lowering labor costs.
Sales Management: Led sales teams ranging in size from 5 to over 50. Oversaw departmental and territory
budgets as well as P&L management. Called on C- Level executives, negotiated major contracts, trained
field sales on accounts and ensured contract compliance. Implemented incentive plan to expand and increase
sales.
Supplier, Customer, & Contract Negotiations: Performed as key contact between brokers, leasing agents,
appraisal districts, property managers, and company personnel for all communications, pricing, and
inventory. Negotiated major contracts including multi-million dollar agreements spanning from one year to
multiple years.
Project & Program Management: Prepared, scheduled, and conducted project meetings to eliminate
miscommunications and ensure quality control delivering timely products and improving customer
satisfaction. Implemented and followed up on quality control productions to eliminate and/or minimize
excess costs. Increased customer satisfaction for a multi-million dollar operation. Implemented the
reconfiguration of new operations and the consolidation of system operations to increase personnel
efficiency, sales, and employee morale.
Organizational Development: Directed the hiring, supervision, and continuing career development of
managers and frontline personnel. Developed position requirements, performance standards, goals,
objectives, and evaluation criteria for all positions. Annually reviewed and updated personnel policies,
operating procedures, and employee manuals. Enhanced communications, quality of service, sales,
productivity, and overall operational effectiveness. Achieved company objectives by leading managers
through consistent communication and follow up.
B. Gooding – Page 2
PROFESSIONAL EXPERIENCE
The Genecov Group, Inc. 2006
- 2013
Asset Manager
• Managed multi-unit commercial asset portfolio valued over $50 million
• Negotiated multi-million dollar leases
• Increased occupancy rate by 6% from 78% to 84%
• Increased gross income 162.5% from $8 million to $13 million annually through acquisitions,
occupancy renewals, and base rental rates
• Increased EBITDA 125% from $800,000 to $1.8 million
• Increased average rental rate 143% from $7 to $10 per square foot
• Responsible for the application of lease terms including annual reconciliations
• Selected to negotiated property values with multiple county appraisal districts resulting in a $65,000
tax savings in one year on one property and over $500,000 savings overall
• Supervised the daily operations of each asset through property manager
• Generated and managed $5 million annual maintenance and capital improvement
• Created asset maintenance plans with maintenance supervisor
• Managed expense account
• Maintained a company vehicle
• Selected and negotiated with vendors to provide professional services
Aramark Uniform Services 2002
- 2005
District Manager
• Increased weekly district top line sales by 2.0%, $99,000 to $101,000 by focusing on customer
relations management
• Responsible for training and developing of a Route Manager and 5 Route Sales Representatives
• Sold, installed, and managed national accounts as well as family owned businesses within territory
• Built and maintained relationships with Executives of top level accounts
• Turned district sales around during a negative sales cycle within 6 months by implementing customer
service focused sales techniques
• Created and followed up on RFP’s.
• Business to Business sales, presentations, and service.
Carlson Restaurants Worldwide 2001
- 2002
Service Manager
• Recognized as Store of the Year for 2001
• Responsible for writing schedules, hiring, training, developing, and organizing over 70 servers,
hosts, and bus staff
• Increased staffing levels by 100% from 20 to 40 quality servers while reducing labor costs more than
2% and lowering turnover ratio
• Implemented a scheduling system to optimized labor productivity
• Increased Service Gallup Score Ratings 25% in less than 6 months
Additional Experience includes: Silverleaf Resorts, Cracker Barrel, Saxton-Pierce Restaurant Corp.
EDUCATION
MBA, Le Tourneau University
BBA, Le Tourneau University
References Provided Upon Establishment Of Mutual Interest.
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