Operations Management

TIM CHANEY

Newark CA, *****

Cell408-***-**** or Email: ***.********@*****.***

Summary: Seeking Management opportunity with viable company in the areas

of Logistics, Distribution, Warehousing, Manufacturing and

Transportation.

Skills: Resource planning (manpower, equipment and facilities).Ensure

the financial targets are met. Establish and maintain a high

quality standard of product handling. Maintain close and

effective business relationships with client's management staff.

Ensure that there is an efficient and effective communications

system between management and the workforce.

Experience: Brown/West Logistics, Union City CA

02/2013-07/2014

Operations Manager

As a dedicated 3PL provider for Kelley-Moore Paints I fostered and

Partnered relationships in the execution of transportation and

logistics activities including the distribution of finished

goods, semi-finished goods, inbound supplier freight. Ensure

that business process flows and procedures are properly

documented and aligned with resources for optimal execution.

Proactively identify and mitigate exceptions to shipment

delivery cycle times, cost, and quality. Organize and maintain

metrics 'dashboard' for Key Performance Indicators and vendor

performance scorecards. Multi shift operation; Fulltime and

Temporary workforce based on seasonal activity; managed all

aspects of operations including Safety and Security.

Experience: FDL Logistics Hayward, Ca

10/2008-05/2012

General Manager

As a 3PL provider for Xerox I managed a site supporting multiple

clients with our major customer being a Manufacturer of

electronic equipment. Supervised and coordinated all daily

activities of receiving/product

handling/damages/scheduling/routing

dispatching/delivery/installation and customer service.

Maintained and achieved budget and operating income goals.

Responsible for training, monitoring quality, coaching employees

on performance .Responsible for exceeding customer metrics cost,

quality, and responsiveness. Conducted performance reviews

providing expectations, performance planning, feedback and

training and development. Hired and recruited independent

contractors.

3PD Inc, Hayward Ca 09/2005-

10/2008

General Manager

As a 3PL provider for GE/Home Depot my responsibilities included

managing all aspects of the operations which included:

warehousing, scheduling, routing, dispatching, payroll, hr,

safety and security. Coach, develop and motivate a staff of 45

employees and contractors to achieve both individual and company

objectives. Maintain a pipeline of potential contractors by

continuously prospecting for new talent. Plan and facilitate

daily service meetings. Partner with marketing team to roll out

programs in support of local revenue goals.

Mission Uniform Service, Union City CA 07/2001-

09/2005

Service Manager

Supervise, monitor and evaluate the personal development of 10

service representatives and conduct annual performance

appraisals. Train and develop full-time service representatives.

Develops strategy and vision to lead and motivate towards best

results and drive continuous process improvement. Proven

negotiation skills, high customer service orientation, and

ability to increase profitability .Ensure company policies are

followed by directly managing representatives. Position is a

hands-on position.

Education: Irvington High School

San Leandro Adult School

De Anza College

References: Available on request

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