Manager Quality Control

Douglas R. Powell Jr.

**** ****** ******, **********, ************ 15108

Telephone: 412-***-**** / E-Mail: **********@*****.***

Hands-On & Results Oriented Food Service Professional

with strong skills in the following areas:

* Operations Management * Extensive Culinary Knowledge

* Quality Assurance * Profit & Loss Responsibility

Summary of Qualifications:

• Background encompasses extensive professional experience in Food Service

Management in the following key positions of responsibility: Manager of Housing and Food

Services; Food Service Manager; Kitchen Manager; Teaching Assistant.

• Outstanding motivation, presentation, and communication skills showcasing a passion

and interest in food.

• Experience interacting with a diverse clientele while implementing multiple events and

projects in both corporate and academic settings.

• Dedicated individual who ensures quality work with the ability to identify imperfections in

food service preparation and execute quality control procedures.

• Proficient in management systems including FoodPro, Micros, and Microsoft Office.

Professional Experience:

The Pennsylvania State University (2007 to 2014)

Greater Allegheny Campus in White Oak, Pennsylvania

Manager of Housing and Food Services

• Hire, train, motivate, supervise, evaluate, schedule and terminate a staff of both non-union

and union members.

• Perform all menu planning, balancing nutritional requirements with meals designed to attract

and please students.

• Oversee inventory control, ordering, food sanitation and quality control of food products.

• Supervise the day to day operations of the residence hall including facility maintenance and

resolving student concerns.

• Coordinate programs for catering events including fundraisers and summer programs for

international forum guests.

• Oversaw the one million dollar building renovation involving construction and equipment

installation.

• Named Favorite Staff Member for four consecutive years as voted on by the student

population.

The Golden Corral (2006 - 2007)

Monroeville, Pennsylvania

Food Service Manager

• Supervised, scheduled, hired and terminated both front of the house and back of the house

employees

• Coordinated all kitchen operations, handled inventory, ordering and purchasing.

• Implemented all operational and training policies and procedures, maintained compliance

with all state and federal regulations.

• Prepared daily bookkeeping and sales reports.

TGI Fridays (2004 - 2006)

Pittsburgh International Airport and Robinson Township, Pennsylvania

Kitchen Manager

• Learned the ability to effectively manage a high volume restaurant that included multiple

locations.

• Gained valuable experience in participating in a store renovation, new store opening, and

the integration of a new kitchen ticketing system

• Responsibilities included scheduling of kitchen staff members, monitoring inventory and

costs, the training of new staff members, and adherence to quality control measures.

The Pennsylvania State University (2003 - 2004)

State College, Pennsylvania

Teaching Assistant

• Teaching assistant for Hotel, Restaurant, and Institutional Management courses.

• Assisted the instructor with the running of mock dinners at The Pennsylvania State

University Café Laura.

• Supported students with the planning, marketing, preparation, and service of their themed

dinners.

• Learned the ability to manage time effectively in a fine dining setting.

The Gingerbread Man Restaurant (2001 - 2003)

State College, Pennsylvania

Line Cook

• Employed while attending college to help finance education.

• Acquired a working knowledge of restaurant functionality and obtained the ability to multi-

task in a high volume setting.

Education:

• Bachelor of Science Degree in Hotel, Restaurant, and Institutional Management

(May 2004), The Pennsylvania State University, State College, Pennsylvania

• High School Diploma (May 1998), State College Area High School, State College,

Pennsylvania

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