ADANNA OJI
Richmond, TX ***07
********@*******.***
OBJECTIVE
Creative and dedicated professional with over 13 years of experience in
customer and health care services.
COMPUTER SKILLS:
Languages: Object Oriented Programming with C++
Operating Systems: Knowledgeable in Microsoft applications- Windows
Others: Microsoft Access, Quick basics & Visual basics, PC Assembly, Unix,
Excel and Power Point.
SUMMARY OF QUALIFICATIONS
. Posses outstanding people skills; interact effectively with people of all
ranks, backgrounds, and interest and get along well with my co-workers
. Persistent, self-motivated; Follow the most complex projects through to
completion, while requiring very little supervision
. My personality has been described as positive, enthusiastic and goal
oriented; get the job done, no matter what it takes and find possibilities
where others see only problems
. Organized, analytical; daily task are completed utilizing structure,
discipline and time management skills.
EDUCATION
04/2001- Governors State University, Bachelor of Science Degree .
University Park, IL
WORK EXPERIENCE
Premier Point Home Health Inc. - Client Relationship Manager
February 2013-May 2014. Chicago, IL
Duties includes: Pre- admin contact for new patients to inquire of
information received from the referral parties (hospitals, skilled nursing
facilities, nursing homes)
Contact patients after 3-5 days the start of care has been completed
Make sure patients were getting the full servicers ordered by the admitting
physician or their primary care physicians
Schedule visits for patients according to physician's order
Assist in patients orders be faxed and signed by ordering physician
Report all incidents or complains from patients to the Director of Nursing
or Nursing Supervisor
Total Home Healthcare Inc.- Office Manager
September 2011 - January 2013 (2 years 4 months) . Chicago, IL
Included administrative duties
Attended meeting with 3rd party companies regarding patient's care
Updated personal files for employees
Coordinated monthly meetings within and outside the company
Coordinated company's invoice and orders
Coordinated nurse's home visits to patients.
Problem Solver
Total Home Healthcare Inc.-Administrative Assistant
September 2010 - August 2011 . Chicago, IL
Update Patients, Employees and Physician's contact list
Uploads patients medical information and schedules on medical software
programs (Synergy, Visitrack and Kinnser) used by company for medical
billing purposes
Obtaining and inputting patient's insurance demographic and insurance
information, on the agency's system
Receive phone and verbal physician orders from medical professionals for
patients well being
Fax referrals to physicians and therapist office for professional visits to
home bound patients.
Coordinate with therapist (physical, speech and occupational), physicians
to make professional visits to home bound patients.
Made courtesy phone calls to active and discharged patients on services
provided by the company and report any complains to the Director of
Nursing.
Coordinate employee's payroll
American Income Life Insurance Company Inc-Life and Health Insurance Agent
October 2009 - September 2010 . Woodridge, IL
Assembling with new people, getting information about their likes and
dislikes and their present status and providing them with adequate
information about their life insurance policies and products.
Alerts the insurance holders about the premium payment dates.
Updates the policy holders about changes in rates and polices of the Life
Insurance Companies.
Discuss policy disposition options available to their clients, prior to
advising their client to allow a policy to lapse.
Vance Publishing Corp. Lincolnshire, IL
02/2008- 02/2009 Circulation Manager
Develop schedules for testing different creative approaches, pricing
options and non-traditional channel approaches for the acquisition and
retention of subscribers.
Ensure timely promotion plans, propose testing recommendations and analyze,
interpret current and historical campaign performance.
Monthly print or press order prepared for printers
Preparations of audit for appointed publications
Vance Publishing Corp. Lincolnshire, IL
12/2006- 01/2008 Administrative Assistant
Promotion-
Maintain a calendar of all digital and custom publishing projects
Schedule and manage all division promotions for sales and editorial
Maintain the promotion e-database
Sales Support-
IMS key user, compile and distribute monthly S.O.M. reports
Assist sales staff in written correspondence and proposals, contact
customers for missing advertising materials, and coordinate materials for
sales trips.
Compile and distribute web stats of the divisions sites and digital
advertisers
Input reader service data.
GoodHealth Medical Products, Inc. Chicago, IL
6/2004- 5/2006 - Marketing Coordinator/ Assistant Manager
Marketing/ selling medical products to hospitals, Physician offices and
Nursing homes
Office administration-Data Entry, Filing
Company Accounting
Billing and Coding
Quotes on products to government facilities and county hospitals
Customer Service
DirectCare Home Health Inc. Chicago, IL
December 2002- May 2004 Administrative Assistant
Interacted with patients over the phone
Receive and take orders from doctors, patients and nurses
Marketing for patients
Office administration- Data Entry, Filing, billing
REFERENCES
Reference: BeeCee Sulaiman
Reference Company: Premier Point Home Health Inc.
Reference Title: Case Manager
Phone: 773-***-****
Reference: Devin Barrett
Reference Company: Premier Point Home Health Inc.
Reference Title: Marketing Manager
Phone: 312-***-****
Reference: Sally Soto
Reference Company: Total Home Healthcare Inc.
Reference Title: Office Manager
Phone: 773-***-****
Reference Name: Doug Riemer
Reference Company: Vance Publishing Corp.
Reference Title: Director of Circulation
Phone: 847-***-**** x.445
Email: *******@***************.***
Reference Name: Lainie Stueber
Reference Company: Vance Publishing Corp.
Reference Title: Manager
Phone: 847-***-****
Email: ********@***************.***
Reference Name: Laurel Didier
Reference Company: Vance Publishing Corp.
Reference Title: VP of Industrial Division
Phone: 847-***-****
Email: *******@***************.***
Type: Professional