Customer Service High School

Mahin Farooq

***** ********* **.

Houston, TX ***83

********@*****.***

832-***-****

Career Objective:

I am seeking a job where I can help customers with their needs and providing customer service.

Education:

Houston Community College Aug 2010 - Present

-Associate Degree

William B. Travis High School Aug 2006 - June 2010

-Diploma

Work History:

Forever 21 – First Colony Mall

Cashier – February 2013 - Present

Macy's - West Oaks Mall

Sale Associate - July 2011- December 2012

Bonnie Karina -West Oaks Mall

Sale Associate - October 2010 - June 2011

Experience:

•Customer Interface/ Customer Service - Greeted customers upon entrance and handled all

cash and credit transactions. Assisted customers over the phone regarding store

operations, products, promotions, and orders. Helped customers with questions, problems

and complaints in person, on the phone, and by email. Guided customers in choosing

items that reflected personal style and shape.

•Conflict Resolution- Responsible for handling customer account inquiries, accurately,

providing information to ensure resolution of product/service complaints and ensure

customer satisfaction.

•Multi-tasking- Cashiered with two cash registers at once in tandem to maximize customer

flow.

•Financial- Compiled inventory lists and worked with vendors for product pricing and

special orders.

•Monetary Transactions- Handled high volume sales with cash, check, credit and automatic

debit card transaction with 100% accuracy.

Skills:

•Excellent analytical skills

•Excellent research skills

•Computer proficient

•Microsoft Office, Excel, PowerPoint proficiency

•Extremely organized

•Outstanding interpersonal skills

•Planning/coordinating

•Self-starter

•Customer Service

•Strong verbal communication

•Quick learner

Contact this candidate