Manager Service

Location:

Jacksonville, FL

Posted:

September 30, 2014

Contact this candidate

Resume:

Lynda L. Rolack

*** ******* ** ** *** * Atlanta, GA 30312

904-***-****

***.********@*****.***

* ********

A highly, motivated and enthusiastic individual with a blazing desire to

contribute to organizational goals and objectives. A resourceful, solution-

focused employee recognized for "going the extra mile", following policy

procedure, and taking the initiative to always improve personal development

and skill level. I also have been recognized for providing excellent

substance abuse therapy and treatment, and for a team-spirited leadership

approach in meeting rehabilitation needs of individuals.

2 Education

3 Edward Waters College, Jacksonville, FL

Bachelor of Science: Criminal Justice: December 12, 1998

4 Florida Metropolitan University-Jacksonville Campus, Jacksonville, FL

Master of Science: Criminal Justice: July 2003

5 Walden University: PhD. in Health and Human Services

Specialization area: Criminal Justice 2004-present

6 Professional experience

February 2014 to present

Colonial Management Group, INC Orlando, FL

Leon County Treatment Center Tallahassee, FL

August 2014 (Transferred to Jacksonville)

Jax Metro Treatment Center Jacksonville, FL

Substance Abuse Counselor

. All evaluations, progress notes, treatment plans and reports must be

reviewed and signed by QCC on staff.

. Works with physicians and other personnel in client evaluation and

treatment to further sobriety.

. Assists client and family, through individual, group, family, and/or

couples therapy.

. Provides services planned to restore client to optimum social and health

adjustment.

. Performs intake, evaluation, orientation, admissions, treatment planning,

counseling, documentation, discharge planning and

referral of substance abusing clients, all of which must be reviewed and

approved by Director

. Maintains case records

. Develops and documents individualized treatment plans that address the

needs of substance abuse client population.

. Recommends treatment plans for clients to program manager and criminal

justice officials.

. Collects statistics as required for reports; prepares required reports

and paperwork.

. Identifies opportunities for program improvement and QI monitors.

. Participates in continuing education to continually improve skills and

abilities and stay abreast of current technologies/practices.

May 2013 to January 2014

Operation Review Specialist

Department of Juvenile Justice Tallahassee, FL

Performed research, analysis and evaluation in assigned subject matters and

preparing corresponding written reports and recommendations as needed. The

focus is on providing technical assistance to all parties regarding Quality

Improvement Reviews and other Department related resources to the public. I

am also responsible for retrieving, interpreting and reporting data and

information using various data querying and manipulation tools as

requested. I also create specific data bases to capture statistical data

that has been used in the State of Florida's Standard Protocol and

Evaluation of Programs (SPEP), which is used to determine the level of

effective treatment to a juvenile. This includes communicating with private

providers and Department staff through face-to-face meetings,

presentations, letters, agency websites, and webinars to ensure data

quality checks per the Department's Standards and Administrative Codes are

being conducted.

09/2008 to May 2013

Social Service Counselor

Certified RPACT Trainer (Residential Positive Achievement Change Tool)

Department Of Juvenile Justice Jacksonville, FL

Manages each assigned resident's social services needs to include required

legal and social correspondence, notifications, progress summaries, pre-

release notifications, graduations, transfers, transitional planning and

coordination with conditional release providers. Ensures required

correspondence is maintained with judiciary, DJJ entities, family, victim

and other required parties. Maintains systems that ensure time frames for

completion of needs assessment, performances planning, progress summaries,

and victim release notifications are tracked. Assess and classify all

youth utilizing specified methods during intake. Conduct initial and

ongoing assessments on all assigned youth. Complete required assessment

instruments as identified in Facility Operating Procedures and Quality

Assurance standards, DJJ standards, Residential Service Manual, Multi-

disciplinary treatment teams to complete initial need assessments,

performance planning, progress summaries and on-going reassessments of

needs. I also conducted bi-weekly meetings with youth to discuss

progress. I developed treatment team schedules for all assigned youths and

the multidisciplinary team. I was responsible for ensuring that input for

treatment team is gathered from all significant entities to include

medical, educational, psychological, direct care and administrative

personnel. Maintain individual management record on each assigned youth.

Make entries into the Juvenile Justice Information System as appropriate.

As well as, ensuring that the individual youth file is maintained in

accordance with facility operating procedures, DJJ standards, Residential

Service Manual.

11/2006 to 09/2008

Substance Abuse/Mental Health Counselor

Dependency Drug Court/ Marchman Act Court Liaison

Dependency Drug Court Supervisor

Gateway Community Services, Inc. Jacksonville, FL

Duties included but not limited to assessing client's strengths,

weaknesses, problems and needs for treatment planning, assessment

screening, group facilitation, individual counseling, assist and support

clients in developing and/or maintaining a responsible and functional

lifestyle. Also TASC (Treatment Accountability for Safe Communities)

liaison staff provided a common link between programs, judges, attorney's

and various other components of the criminal justice system. Identify

client's needs that cannot be met by the agency and network with community

resources available to assist the client in utilizing the support

system/community resources available. Maintain files in accordance with

licensing requirements, conducted urinalysis/Breathalyzer test, maintained

clinical files in accordance with licensing requirements, consultation with

other professionals in regards to client treatment / services, and perform

other related duties as required. Crisis intervention, knowledge of 65D30,

HIV Education, heighten awareness of community organizations as to the

needs f the client le serviced, and performed other related duties.

10/2004 to 11/2006

Child Protective Service Worker- Certified

Jewish Family & Community Services, Inc Jacksonville, FL

Duties included managing a caseload of eighteen families, as well as

managing a caseload of children in foster care/protective supervision/and

adoption. I am responsible for taking a child/family through the entire

dependency system regardless of permanency goal. Task also included a

commitment to family preservation and reunification, when deemed safe to do

so. Task also included conducting face to face contact with the children,

parents, and caregivers in home or school environment. Observed and

documented home conditions and child's behavior/feelings about the living

situation. Also interacted with family members and provided culturally

competent services. Conducted risk assessments regarding the child's

placement. My duties also included providing education for family members

about services, parenting practices and the dependency system. I also

assisted parents with their case plan task. Staffed all cases with the

care team manager, and submitted monthly reports.

01/2002 to 06/2004

Methadone Counselor

River Region Human Services, Inc. Jacksonville, FL