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Customer Service Administrative Assistant

Location:
Greenville, NC
Posted:
September 30, 2014

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Resume:

Tammy Grimes

**** *. **** ******, *****, NC *****

252-***-****

acf7eh@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

• Knowledgeable in all facets of Accounting processes, reporting and systems.

• Excellent oral and written communication skills.

• Executive leadership and management experience focusing on success through team building.

• Experience in several accounting software’s including Quickbooks and SAP

PROFESSIONAL BACKGROUND

Executive Personnel Groups, Greenville NC

Account Manager (June 2014 – Present)

• Manage Client Accounts

• Process Employee’s for New Hire

• Background Checks

• Drug Screen

• Market and Recruit

Hexacomb / Manpower, Farmville, NC

Administrative Assistant/HR ASSOCIATE (August 2013 – March 2014) Position Eliminated

• Accounts Payable, Accounts Receivable

• Payroll Reporting for all staff

• Created and Implemented Vacation and PTO Tracking for all employees

• Tracking and maintaining records for Labor/Man Hours

• Helped Implement and Create tracking of waste and downtime hours on production floor

• Communicate with HR management to update employee policies and all employee relations including

training

• Assists with benefit programs

• Design and write job postings both in house and out bound

• Processes workers’ compensation paperwork and follows up with all injuries/illnesses reported

• Daily Functions of Accounts Payable working closely with Headquarters Accounts Payable in Boise, ID

• Support for other office staff – Including Customer Service and Shipping and Receiving

Business Owner, Greenville, NC

Personal Wellness Coach (May 2013 – Present)

• Working closely with clients on Nutrition and Fitness Goals

The Action Staffing Group, Greenville, NC

Staffing Coordinator/Acting Manager/Marketing Administrator (Sept. 2010 – May 2013)

•Payroll reporting and processing for 300+ employees

•Performed background checks on all applicants

•Worked closely with company director and staffing coordinators to facilitate procedures for staffing issues as well as placement

of employees for office and client staff

•Worked closely with headquarters to implement a new marketing campaign for promotion of company as well as staffing

opportunities

•Implemented and created company newsletter for staff, employees and clients

•Worked closely with community to promote within community job fairs

•Communicated daily with all clients via routine client and employee visits

•All administrative duties

Alliance One International, Farmville, NC

Logistics Coordinator (January 2007 – June 2010)

•Create shipments for daily import and export of goods

•Create invoicing for import and export of shipments to ensure accuracy

•Coordinated grounds shipping and route planning in compliance with Bill of Ladings

•Maintain open communication between AOI and overseas customers

Data Group Technologies, Inc., Greenville, NC

Office Manager (March 2006 –November 2006)

• Daily cash disbursements

• Daily accounting functions including payroll, AR, AP, checkbook maintenance and recon

• Human Resource duties, including hiring, terminations, testing, and background checks

• Supervise employees for efficiency, accuracy and reliability

• Assistant to President of company

University Book Exchange, Greenville, NC

Administrative Assistant (July 2005 – March 2006)

• Assist Store Manager in daily bookstore activities

• Manage and Maintain Cash drawers

• Daily Recon of Cash Drawer (as many as 20 during Book Rush)

• Daily Bank Deposits

• Assist and ensure inventory maintenance and inventory control

• Maintain Accounts Receivable/Accounts Payable

ABC Phones, Greenville, NC

Accountant/HR Manager (February 2002 - November 2004)

• Handle daily cash disbursements for 24 locations ($100k daily) including auditing and reconciling of daily deposits and

maintaining daily bank balance

• Daily accounting functions including: A/R, A/P, Payroll, General Ledger, Check book maintenance (including monthly

recon), budgeting, monthly and quarterly tax preparation. Prepare monthly budget.

• Created/Implemented current Personnel procedures, including Health benefits, 401k, COBRA, for 100+ employees

• Personal assistant to President of company including personal rental properties. Maintained leases, property

maintenance, rental income, billing and invoicing. Made Travel Arrangements when necessary. Coordinated and

scheduled meetings in and/or out of town.

• Supervisor of all Administrative staff

David Miller, CPA, Greenville, NC

Accountant (August 2000 - February 2002)

• Assist CPA in preparation of financial statements

• Daily accounting functions for clients including A/R, A/P, Payroll, General Ledger maintenance and invoicing, bank

reconciliation

• Monitored and maintained multi-million dollar client accounts

• Monthly, Quarterly and Yearly Tax preparation

• Act as liaison between IRS, State agencies and clients

TECHNICAL SUMMARY

• Microsoft Office Word and Excel

• QuickBooks

• Power Point

• Outlook

• Internet/Intranet knowledge

• SAP



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