Customer Service Human Resources
Resume:
Tracy Berzley
Springdale, AR ****4
*********@*****.***
Objective: An Office admistration position, PCA, MA, or lab position within the medical office
setting.
Highlights of Qualifications
• Experienced personal care assistant and receptionist with a sensitive, caring and
professional attitude toward staff, patients, employees, co-workers and their families.
• Extensive hands on patient care in the home setting
• Extensive management and bookkeeping skills.
• Friendly and outgoing, with a pleasant manner and phone voice.
Relevant Skills and Experience
• Developed medical skills and efficiency on the job in medical home setting
o Taking vital signs
o Assisting with ADL’s
o Measuring height and weight
o Monitor blood sugar
o Recording vital signs and necessary charting information
o Assist with medications and ambulation
o Urinalysis testing
o Assist with personal care needs
o Assist with meal
• Developed office skills and efficiency on the job in office setting
o Typing
o Customer Service
o Accounting
o Payroll
o Tax preparation
o Scheduling
o Shipping
o Receiving
o Inventory
o Product production
o Marketing
o Human Resources
o Data Entry
• Developed efficiency skills using the following computer programs
o Microsoft Word
o Microsoft Excel
o Microsoft Publisher
o QuickBooks
o Adobe Photoshop
Education
Springdale High School Springdale, AR
Graduated 1986 Diploma
General Studies
Northwest Arkansas Community College Bentonville, AR
Transferred to Bryan University
General Associates
Bryan University Rogers, AR
Associates in Medical Assisting
Graduate July 2014
Work History
Eldirect In-Home Senior Care
Fayetteville, AR 72701
PCA
10/13 to present
Superior Senior Care
Rogers, AR
PCA
6/19/12 to present
Medical leave 12/11 to 6/12
NWACC
Bentonville AR
Office Assistant
7/11-12/11
Carenetwork
Rogers, AR
PCA
8/9-5/11
American Outback
Prairie Grove, AR
Office Manager
5/5-12/10
References
Wesley Watkins Springdale AR Sheriff 479-***-**** 20+years
Dwayne Maze Elm Springs AR Maintenance 479-***-**** 20+years
Brian Terry Johnson AR Supervisor 479-***-**** 20+years
Additional information available upon request.
Thank you for your consideration.
Contact this candidate