Customer Service Manager

Christopher Sparks

Assistant Head Cook

Bowling Green, OH

*************@*****.*** - 419-***-****

To obtain a position which allows me to shape and grow a business using my

leadership and interpersonal skills

WORK EXPERIENCE

Sales Associate

Sprint - Bowling Green, OH - August 2014 to September 2014

Provide excellent customer service to every customer.

. Up sell whenever possible

. Always make sure Customers leave with a new product, phone case, tablets. etc

Assistant Head Cook

Camp Mowana - Mansfield, OH - May 2014 to August 2014

Train staff on all food handling procedures

. Ensure the midday shift switch goes perfectly without incident

. Make all foods from scratch so campers get the best meals possible

Barista/Trainer

Starbucks - Bowling Green, OH - August 2012 to May 2014

Train new employees to be efficient and effective

• Address customers' concerns and resolve conflicts

• Handle cash flow regularly throughout each shift

Kitchen Manager/Service Manager-in-training

Chipotle - Bowling Green, OH - October 2008 to May 2012

In training)

• Shift Supervisor/ task delegator

• Manage cash inflow and balance sales

• Inventory management

• Forecast sales based on current economic trends

EDUCATION

Associate in Business Management

Owens Community College - Toledo, OH

ADDITIONAL INFORMATION

SKILLS

• Schedule production

• Money management

• Leadership

• Situation analysis

PROMOTIONS AND AWARDS

• Promoted to Trainer, Starbucks

December 2013

• Promoted to Service Manager-In-Training

2011

• Promoted to Kitchen Manager

2010

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