Manager Program
Resume:
**** ** **** **. ***** No. ***-
Fort Lauderdale, Florida 33312
E-mail Address: ************.**@*****.***
Alfred Lyndon Benson
Objective To obtain a full time position with a stable company that would
be able to utilize my skills, experience and education.
Experience 2014-Present Broward Health Coral Springs
Coral Springs, FL
Patient Attendant - Hospital
Under general supervision, transport patients internally through hospital
complex, provides safe, timely, courteous and comfortable transport for
each patient.
Process paperwork and work orders requested by Doctors for Radiology
patients.
Process CD copies of X ray, Ultra sound, and any other related procedures
of Medical Patients in need of their reports.
2010-2013 Creative Support Huntington
Beach, CA
Instructor/Support Staff - Adult Services
Work and/or assist people with special needs
Make sure living condition and health is normal and acceptable
Teach and encourage special needs individuals how to live a healthier
balanced life
Assist with bills and other paperwork needs
Take them to scheduled appointments or Doctor's visit
Support, Intervene or settle matters for special needs individuals whenever
necessary
Make sure all paperwork requirements are filled out completely and
correctly on a daily, weekly or monthly basis.
Coordinate with Program Manager all matters related with support needs
Attend meetings and provide support in any area needed by the special needs
individual
2004-2005 Goodwill Industries Fort Lauderdale, FL
Employment Specialist - Adult Day Program
Developed employment opportunities for people with special needs
Trained and/or counseled people with special needs to maintain and keep
their job
Prepared weekly and monthly reports required by the program and funding
agencies
Conducted client intakes and made decisions on accepting consumers to the
day program based on consumer needs
2000 - 2004 Westview Services Inc.
Anaheim, CA
Program Manager - Adult Day Program
Managed the overall operation of the day program
Maintained program financial stability by writing and adhered to budget
items, controlled client ratio and managed staff salaries and mileage
Reported to the Director of Programs about the on-going activities and
progress of the day program
Attended to the external affairs of the day program
Interviewed and hired applicants for open positions
Developed and Implemented the program design based on title 17 guidelines
and requirements
Prepared and submitted required documentation and paperwork to the
Corporate Office and Regional Center
Supervised Assistant Manager and directed supervision of staff through the
Assistant Manager
Enforced the quality control system and program policies and procedures for
the program
Controlled confidential records
Created team building and ensured on-going training by holding staff
meetings once a month
Conducted client intakes and made decisions on accepting consumers to the
day program based on consumer needs and program design
1998 - 2000 Westview Services Inc. Anaheim, CA
Assistant Program Manager - Adult Day Program (Same Company)
Reported to Program Manager on issues and challenges of the day program
Managed the day to day activities of the day program
Interviewed and hired applicants for open positions
Supervised and Directed Supervisors
Prepared and Finalized Individual Centered Plan for consumers
Coordinated annual/semi-annual reviews of Consumers with their Care
Providers, Parents and Service Coordinator
Attended annual and semi-annual reviews of Consumers
Evaluated and gave recommendation for proper job placement of Consumers
Counseled Clients on their job performance, attendance and/or challenges
Prepared Individual Centered Plan (ICP) for consumer's annual or semi-
annual reviews
1997 - 1998 Westview Services Inc. Anaheim, CA
Supervisor - Adult Day Program ( Same Company)
Acted as a liaison between the Program Manager and Direct Care Staff
Relayed information to Direct Care Staff from Program Manager and to
Program Manager from Direct Care Staff
Supervised and monitored activities of Direct Care Staff
Implemented any directive and/or instruction given by the Program Manager
Provided training and support to Direct Care Staff and their Clients
Advised Direct Care Staff on issues or concerns that came up from day to
day activities
Enforced the policies and procedures as outlined in the company handbook
Made sure all weekly and/or monthly paperwork were correctly filled out and
submitted on time
Covered Direct Care Staff in their absence
Education
1978 - 1982 Saint Louis University Baguio City, Philippines
Bachelor of Science In Business Management
Professional
Highlights
Business and Professional Management
Guidance and Counseling
Trained and experienced in the development of programming
Innovative planning and foresight
Inspirational leader
Personal
Attributes
Ability to work under minimum supervision
Trustworthy, hardworking and dependable
Intuitive problem solver
Able to respond to changing priorities
Capable of accomplishing task under pressure
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