Manager Office Staff

Mary Theresa Heslin

** ***** ******

Binghamton, NY 13903

******@*******.***

607-***-**** C

607-***-**** H

Objective : to obtain a position utilizing my expertise in an office

setting, as well as using my knowledge of resources available to persue a

career that I enjoy.

Hotaling Family Endicott, NY 607-***-****

12/13 present

Fulltime Nanny

care and responsibility for 2 children and the family on a daily

basis. Supervise children in play, as well as maintain home, plan meals,

laundry, household maintenance. Care for family pets as well.

Hiawatha Dental Center 607-***-****

8/2013 11/13

Front Desk Staff Member

Responsible for scheduling patient appointments, verifying insurance

and personal data, accounts payable and receivable, balancing daysheet,

preparing bank deposits, field calls for provider, create treatment plans

for patients, as well as arranging financials.

Wilson Dental, P.C. (607)238 1280X211

3/2008 11/2012

Billing and Account Specialist

Responsible for collecting and remotely submitting all dental

claims to appropriate insurance companies. Private PPO/MMC insurance

claims entered through US Mail and all New York State Medicaid claims

entered through EMEDNY Epaces online manually.Correcting errors and

addressing all incorrect/incomplete service entries with appropriate in–

house provider.

Medicaid Compliance Specialist

Responsible for reviewing all procedures and data entry for

procedures, supervising the use of correct dental codes and accurate

dental x rays, maintaining records and preparing for New York State

Medicaid audits.

Medicaid Billing Manager

Responsible for manually processing all submission of dental

procedures/claims through EMEDNY Epaces system for a large dental

practice.Trained staff on EMEDNY Epaces, as well as Patterson's Eaglesoft

computer dental program.Responsibilities include applying payments and

correcting denials, as well as any past due accounts. Also processing all

prior approval requests through the EMEDNY Epaces system.Knowledge of all

aspects of front desk, scheduling patients, filing, copying, answering

phones. Medicaid compliant. HIPAA compliant.

Front Desk Receptionist/ Office Manager

Scheduled patients, verified Medicaid eligibility,answer phones,

field calls for providers, gather and verify new patient information.As

Office Manager, I was responsible for billing, accounts payable and

receivable, handling all patient concerns and complaints, daily

interaction with NY State Computer Sciences,Broome County and Onondaga

County Departments of Social Services and New York State Department of

Health.Created doctor/assistant work schedules, office staff work

schedules and was an intricate part of hiring new staff and doctors,

liaison between owner,Dr Wilson and staff.

Turney Family Binghamton, NY 607-***-****

11/2005 1/2008

Fulltime Nanny

care and responsibility for 3 children and the family on a daily

basis. Supervise children in play and schoolwork, as well as maintain

home, plan meals, shop, run errands, laundry and household maintenance.

Riverside Dental Associates 607-***-****

**two different employs

Front Desk Receptionist 3/2003 4/2004

Dental Assistant 8/2005 11/2005

Greet patients,answer multi phone lines, schedule appointments,

accounts receivable, balance day sheets, proficient in Patterson's

Eaglesoft computer dental program. Also chairside assisted, assisting

dentist in general dentistry, root canals, restorations, extractions, x

rays.

**This employment was two different dates and different job title

Professional References available

Letters of Recommendation available

Contact this candidate