Customer Service Representative
Resume:
Sonia Johnson
Brooklyn NY ***16
**************@*****.***
_
SUMMARY OF QUALIFICATION
Worked both as a crew member and independently
Get along well with employers and coworkers
Experienced in customer relations
Self-motivated; able to learn on own initiative
Excellent record of dependability and reliability
Versatile and multi-skilled person
EMPLOYMENT HISTORY
Barclay Center, Brooklyn NY September 2012-Present
Bedford Stuyvesant Family Health Clinic, Brooklyn NY May 2007-August 2011
Custodial Maintenance/Housekeeper
Service, clean, or supply restrooms.
Gather and empty trash.
Clean building floors by sweeping, mopping, scrubbing, or vacuuming.
Follow procedures for the use of chemical cleaners and power equipment to prevent damage to
floors and fixtures.
Mix water and detergents or acids in containers to prepare cleaning solutions, according to
specifications.
Strip, seal, finish, and polish floors.
Notify managers concerning the need for major repairs or additions to building operating
systems.
Requisition supplies or equipment needed for cleaning and maintenance duties.
Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or
squeegees.
BP Products, Brooklyn NY July 2006-May
2007
Pathmark Stores, Brooklyn NY August 2003-June 2005
Ebony Tax Service, Brooklyn NY February 2002-August 2003
Cashier/Customer Service Representative
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Assist customers by providing information and resolving their complaints.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators,
cash registers, or optical price scanners.
Greet customers entering establishments.
Answer customers' questions, and provide information on procedures or policies.
Sell tickets and other items to customers.
Process merchandise returns and exchanges.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as
mopping floors and emptying trash cans.
Stock shelves, and mark prices on shelves and items.
EDUCATION
Hold Trinity High School, Jamaica, WI; graduated with an Academic Diploma
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate