Montesy Francis
**************@*****.***
Objective
Permanent Address
Seeking a challenging position for utilizing my skill and
Thaipparambil house, expertise while gaining wide exposure to challenging tasks
SNDP Road,Eloor South
in your organization.
Udyogamandal P.O,
Cochin. Pin 683501
Mob: 91-994******* Educational Background
Diploma in GNM.
Date of Birth Diploma in Computer Application.
29th October 1987 Plus Two from Vidyaniketan, Ernakulam.
SSLC from Govt.HSS Edappally, Cochin, Kerala.
Experiences
Nationality
Indian
Gender
Male
(21 Feb 2011 – 22 Aug 2014)
NGA Human Resources is the No: 1 Human Services
Religion & Caste
(HR) Provider in the world, Offering innovative HR
Christian, Latin
business solutions through HR Technology, HR
Outsourcing (HRO/HR BPO), and HR Consulting.
Father’s Name
T.C Francis
Designation: Senior Associate
Marital Status
Married
Responsibilities
Languages Known • Data analyst.
English, Malayalam, Kannada • Verification of Employment.
Hobbies
Travelling, Music, PlayStations.
• Intimate with the client with regards to the quality and make sure the SLA
Is met.
• Responsible for data entry of all employee related payroll data.
• Responsible for the printing and distribution of payroll related reports.
• To ensure payroll procedures are maintained and developed.
• Updating personal data, direct deposit, and deduction information in the employee’s database.
• To provide an effective and efficient payroll service to customers, ensuring the accurate and timely payment of their
employees’ salaries
• Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to
enhance customer loyalty
• Would be responsible for the efficient resource and time utilization to achieve process deliverables as per the set
SLA’s. He would report into the Project Manager and should support in process supervision
Providing support for client payroll processing and data reconciliation
•
Analyzing, researching, validating and correcting any payroll issues on a weekly basis
•
Responsibility for correcting and resolving errors to avoid client employees receiving incorrect payments
•
Responding to customer queries regarding payroll and tax matters
•
Processing checks and post payroll activities, identifying errors and resolving them.
•
Process payroll output transmissions and off cycle requests
•
Assist the finance teams within the client organization by providing information and reconciliation reports
•
Interact with banks as necessary in relation to positive pay, and stopping payments and similar.
•
Achievements
• Rewarded as Best Employee of the month June 2011.
• Attended training session in Six Sigma Projects and the Black Belt Role.
Skill Sets
Software Used : CRM, VOICE, COMVERSE, PEOPLESOFT, ECASE, AS400 (COBAL), ERP Software.
Office Packages : Computer fundamentals, MS Office, DTP.
Operating System : Windows 98, Windows 2000, Windows XP, Windows 8.
Personal Skills
Comprehensive Problem solving, Good logic and reasoning ability, Good team player,
Willingness to learn, Smart and Effective worker.
DECLARATION
I hereby declare that the above information is true to the best of my knowledge.
Place: Cochin
MONTESY FRANCIS
Date: