Customer Service Sales Associate

GERI TESORO

**** ***** ******* **** ***** Cellular: 954-***-****

Pompano Beach, FL 33069 Email: **********@*****.***

CAREER OBJECTIVE

Secure a Legal Assistant or Administrative Assistant position with a company or firm with opportunity for advancement

and permanency.

SUMMARY OF QUALIFICATIONS

• Over five (5) years administrative and customer service experience with solving client issues and negotiated

business transactions

• Implemented office system and coordinated services to clients, and meticulous with organization and attention to

detail

• Proficient in MS Office programs, basic familiarity with Pro Docs Lexis Nexis, Westlaw program

• Possess basic familiarity of procedural and substantive law, legal terminology, research and writing, and the

ability to comprehend documentation to include affidavits complaints and case briefs.

PROFESSIONAL EXPERIENCE

Legal Secretary

• Drafted wills, trusts, estate planning, powers of attorney, guardianships and or conservatorship, collect data for

client’s assets, draft inventories, client’s personal property, tax affidavits, documentation for exhibit, business

incorporations, real estate closing statements, contracts, leases and mortgage notes. The firm holds property in

Warwick, NY with retail business shops.

• Formulated all administrative correspondence to clients and dealt with proprietor’s ongoing issues, negotiated

services and collection of rent for retail shops. Created detailed account of estate files, guardianships, wills, received

and processed banking transactions. Screened clients, scheduled client and attorney appointments, spoke with and

scheduled calendar with court appointments, and kept abreast of estate accounts, court appointed guardianships and

their personal care.

Sales Associate

• Demonstrated commitment to learn by creating visual displays and design. Managed daily work flow to achieve

team work by delegating tasks and responsibilities as team player. Interpreted rules and policies of company to

customers and new hires. Listened and assisted customers to solve issues providing practical and logical advice.

Prioritized and managed work effectively through organization. Completed administrative tasks as outlined as per

supervisor on daily schedule.

EDUCATION

Broward College Coconut Creek, FL Associate Science in Paralegal Present

Netcom Tech., Inc. New York, NY Software Applications 2005

New York Paralegal School New York, NY Legal Assistant/Litigation 2000

RELEVANT COURSES

Criminal Law & Procedure, Legal Research and Writing, Family Law, Estate Administration with Probate and Procedural

Law, Introduction into Paralegal Studies, Business, Corporate and Immigration Law

WORK HISTORY

Sales Associate Lord & Taylor Boca Raton, FL 2013 - 2014

Sales Associate Stein-Mart Pompano Beach, FL 2011 - 2012

Sales Associate Macy’s Town Center Boca Raton, FL 2008 - 2011

Sales Associate Lord & Taylor New York, NY 2006 -

2008

Legal Secretary Fonti & Fonti Attorneys At Law Brooklyn, NY 2002 - 2004

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