software quality assurance
Resume:
Anjana Kumari
Email: **********@*****.***
Phone# +1-602-***-****
Software Quality Analyst
Objective:
To be associated with a Progressive Organization that gives me a scope to apply my knowledge and
skills in the area of Testing of Software Applications.
Experience Summary
• Over 6 years’ of experience in software quality assurance covering all the phases of SDLC
including requirement analysis, Design, Development, Testing and quality assurance.
• Experience in all the stages of STLC ranging from planning, designing, preparation of GUI
Test Cases, Functional Test Cases, System testing, regression testing, integration testing and
UAT
• Experience in manual and automation testing
• Experience in testing of web, client-server and database applications
• Very good understanding of different SDLC methodologies like Agile/Scrum and Waterfall
• Experience in implementing QA Methodologies, Test plans, Test cases, Test Scenarios, Test
deliverables and Defect tracking and reporting
• Good at creating and maintaining all testing documents Test Strategy, Test Plan, Test Inventory,
Test Case Designing, Test Case Review, Test Logs, Test Schedule and Test Summary
• Experience in translating user stories/business requirements into comprehensive test plans, test
scripts and test cases
• Achieved proficiency in creating Requirement Traceability Matrix (RTM) and Bug Reports
• Work experience in implementation and execution of test using HP Mercury tools Quality
Center (QC) and Quick Test Professional (QTP)
• Experience in writing efficient SQL queries
• Proficient on various business domains like Insurance, Healthcare, Financial Services and
Retail
• Self-motivated with strong analytical and problem solving skills, proficient verbal and written
communication skill, quick learner and a good team player
Technical Skill Set
Domain Insurance, Healthcare, Banking, Retail
Testing tools HP Quality Center (QC), HP ALM, HP Quick Test Pro
(QTP)
Technologies JavaScript, XML, HTML, VB script
Database Systems MySQL, MS-Access
Operating Systems Windows 95/98/2000/ XP/7
Bug tracking tools Test Director, Quality Center, TFS, Bugzilla
Office Tools MS Office 2003 -10 : MS-Word, MS Excel, MS-PowerPoint
Anjana Kumari
Email: **********@*****.***
Phone# +1-602-***-****
Software Quality Analyst
PROFESSIONAL EXPERIENCE
Nationwide/Scottsdale Insurance, Scottsdale, AZ. Dec 2013 to May 2014
Role: Software Quality Analyst
Scottsdale group founded on relationships, driven to be the best, the Scottsdale Group accepts the
commercial and personal property and casualty and professional liability risks most standard companies
reject. The company opened its doors in 1982 as Scottsdale Insurance Company, a wholly owned
subsidiary of Nationwide Insurance. Today the group includes four brands, with more than 1,450
associates and sales exceeding $2 billion in premium. Through diverse, customer-centric brands, we
bring a wide range of insurance products to the excess and surplus and specialty insurance market. Each
brand has a unique niche, enabling the Scottsdale Group to grow where opportunity presents itself and
thrive in all market conditions.
Responsibilities:
• Worked in Agile methodology. Attended Sprint planning and Daily standup meetings. Developed
Test Scenarios and Test cases based on the user stories
• Involved in Requirement analysis, Identification and documentation of required system and
functional testing efforts for all test scenarios (Positive and negative tests)
• Involved in attending meetings with the business users and reviewing the developed scripts to
ensure that they were in accordance to the business user’s expectations.
• Participated and coordinated in Test Case Walkthroughs
• Maintained test cases and test scripts for the application using QC
• Wrote and executed test cases for functional, regression, system, integration and end-to-end
testing
• Executed test cases manually to check GUI and functional features of the application and also by
inserting check points.
• Performed Integration testing, Validation testing, System testing, Functionality testing, Security
testing, Regression testing, Smoke testing and User Acceptance testing.
• Detected Defects, Communicated to the developers using Bug Reporting Tool and Tracking the
Defects using Quality Center
• Performed Regression testing to ensure no new unintended defects were introduced
• Developed and executed SQL queries to perform database testing
• Interacted with Business users for UAT (User Acceptance Testing), and tested the possibilities of
system failure with UAT
Environments: HP ALM, HP UFT, Lotus Notes 7.0, Load Runner 11.0, SQL, PL/SQL, .net, Java, JSP,
J2EE, Oracle 9i, Windows 7, UNIX, Crystal Reports and Excel
PNC Bank, Cleveland, OH April 2012 to Aug 2013
Role: Software Quality Analyst
Anjana Kumari
Email: **********@*****.***
Phone# +1-602-***-****
Software Quality Analyst
PNC's wide range of services can make banking easier. PNC Bank is a unique mortgage lender and one
of the top ten mortgage originators in the nation. I was involved in testing a web application that allows
account holders of PNC Bank to perform on-line transactions associated with personal accounts, transfer
of funds (between accounts of this bank or other banks), paying bills, checking balances, and obtaining
detailed transaction reports. The application updates the account details for the account holder daily and
automatically prints monthly statements.
Responsibilities:
• Involved in the complete testing lifecycle from pre testing phase to user acceptance testing(UAT).
Involved in walkthroughs, inspections and verification meetings with various stakeholders in the
•
project to understand the business process.
Identified the test cases that would be ideal candidates for regression testing and created a
•
regression test sets.
Created manual test sets for performing sanity testing of the application.
•
Created test cases, as per the Business requirement documents
•
Used Quality Center for Test execution and reporting defects.
•
Performed functional, smoke, Usability, Comparability and Regression testing.
•
Developed SQL Queries for Back-end testing/Database testing.
•
Maintained test matrix and bug database and generated monthly reports.
•
Imported and exported data from and to Excel to and from QTP
•
Used Parameterization in QTP to perform Data-Driven testing
•
Performed browser compatibility testing using different browsers like IE, Fire Fox etc
•
Performed Regression testing to ensure no new unintended defects were introduced.
•
Environment: Quality Center 9.2, QTP 9.2, VB Script, Java, MS SQL Server 2007, JSP, HTML, XML,
and UNIX
First Health Insurance Inc., San Diego, CA Feb 2010 to March 2012
Role: Software Quality Analyst
First Health Insurance is a leading insurance company. I was Involved in testing of an on-line
application, which was developed in two modules. The first module was a ‘Free online quote’ by which
customers can access online services by filling out forms. The second module was the ‘Customer
Representative’ module where a customer service representative can get detailed information on online
applications filed by customers. The front-end interface was developed using Java technology and
backend using MySQL.
Responsibilities:
• Worked in Agile methodology. Attended Daily standup meetings. Developed Test Scenarios and
Test cases based on the user stories (Functional requirements)
• Detected Defects, Communicated to the developers using Bug Reporting Tool and Tracking the
Defects using Quality Center
• Involved in Requirement analysis, Identification and documentation of required system and
functional testing efforts for all test scenarios (Positive and negative tests)
• Performed the Cross browser testing of the application.
• Executed test cases manually to check GUI and functional features of the application and also by
inserting check points.
Anjana Kumari
Email: **********@*****.***
Phone# +1-602-***-****
Software Quality Analyst
Performed Integration testing, Validation testing, System testing, Functionality testing, Security
•
testing, Regression testing, Smoke testing and User Acceptance testing.
Wrote and executed automated and manual test cases for functional, regression, system,
•
integration and end-to-end testing
• Developed and executed SQL queries to perform database testing
Maintained test cases and test scripts for the application using QC
•
Used QC for bug tracking and for maintaining the test documents
•
Environments: HP QC, HP QTP 9.1, Lotus Notes 6.0, Load Runner 9.1,TFS, SQL, PL/SQL,C sharp,
.net, Java, JSP, J2EE, Oracle 9i, Windows 2000/03, UNIX.
J.C.Penney Company, Inc., Plano, TX Sep 07 to Jan10
Role: QA Tester
JC Penney, a fortune 500 company, is one of America's leading retailers, operating throughout the
United States and Puerto Rico. Worked in the Marketing and Supply Chain Departments on the RLC
Order Fulfillment to Customer Projects.
The RLC (Retail Logistics Center) Order Fulfillment to Customer was based on using the Logistics
Strategy of using an enterprise approach to filling customer orders from any facility. Implementation of
this project provided an automated fulfillment of direct customer orders from RLC Inventory.
Responsibilities:
• Reviewed the Business Requirement Documents (BRD) and the Functional Specifications
• Reviewed the Designs and specifications and created Test cases based on the content
• Created Traceability Matrix for mapping the Test cases to the Functional Specifications
• Participated and coordinated in Test Case Walkthroughs
• Created System and End-to-End test cases which involved 9 applications for the RLC Order
fulfillment to customer project
• Performed Manual Testing of the application
• Performed Backend Testing by writing SQL queries
• Involved in preparing the Test data for interpreting the Positive/Negative results based on the
design requirements.
• The Test sets that covered all aspects of the application functionality were scheduled and
executed using Quality Center.
• Used Quality Center as a defect tracking tool
• Involved in attending meetings with the business users and reviewing the developed scripts to
ensure that they were in accordance to the business user’s expectations.
Environments: UNIX, z/OS, Java, Humming Bird Connectivity 10 Windows Server 2000/2003,
Quality Center 9.2, Quick Test Pro 9.2 .Net 1.1/3.5, SQL Server 2000, MVS z/OS DB, Oracle 9i, IBM
DB2, Teradata SQL Assistant 7.2, Informix 11.10.FC2X1
Reference: Reference detail can be provided upon request.
EDUCATIONAL DETAILS
Anjana Kumari
Email: **********@*****.***
Phone# +1-602-***-****
Software Quality Analyst
Electrical Engineering from Gujarat Technological University, Gujarat State, India
VISA STATUS – US Green Card
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