Customer Service Medical

Dyango Miguel Baez 646-***-****

** ****** ***** *******, ** 10704 ********@*****.***

MEDICAL BILLING AND CODING SPEACIALIST AND CONSULTANT

Objectives:

My objective is to bring past experiences and responsibilities and apply them to my new surroundings. To provide the

company with my techniques and leadership skills and grow with the company as a whole.

Education:

SANFORD BROWN INSTITUTE- NEW YORK- Certification in Medical Billing and Coding-2006

Summary of Skills and Qualifications:

Knowledgeable in Medical Insurance Billing, Bookkeeping, Coding, Law, Procedure terms and Medical Terminology

Accountable, with Integrity, superior customer service skills, confidence, motivation and eager to learn new skills

Bilingual skills (English and Spanish) Decision-making skills; problem-solving skills and time-management skills

Ability to follow and Maintain strict confidentiality and all HIPAA guidelines

Computer knowledge in Microsoft office, Word; ICD-9 and CPT billing codes and reimbursement rates

Excellent oral and written communication skills, analytical skills; organizational skills and management skills

Experience:

MORRIS HEIGHTS HEALTH CENTER BRONX, NY- MEDICAL BILLER AND FINANCIAL COUNSELOR

January 2012- May 2014

Responsibilities:

Obtain pre-authorization for procedures, medication and/or DME and process referrals

Resolve and consulted with patient billing problems, complaints and coordination of benefits issues

Maintained current knowledge and adheres to filing time lines and appeal processes

Answer questions over the phone and in person from patients, doctors, staff and insurance companies in a pleasant

manner establishing positive results

Managed multiple projects simultaneously under pressure in a fast pace environment

Navigated insurance company websites to review and interpret EOB’s, eligibility and benefits, and claim status

Experience:

CITY WIDE MOBILE RESPONSE BRONX, NY- CERTIFIED MEDICAL BILLING AND CODING

SPECIALIST April 2006-December 2011

Responsibilities:

-Review, organize medical books and file paper work; updated patients medical records and medical insurances

-Submitted insurance claims either on paper via mail or electronically; edit charges, missing charges

-Handled claim status, accounts receivable, payment postings and assure correct reimbursement

Contact this candidate