Project Manager Management
Resume:
Dr. Leroy D. Simpson III
New Orleans, LA 70124
Cell: 504-***-****
Email: ***********@*******.***
Professional Summary
An Industrial / Organizational Psychology expert that performed project management and organizational change management with
over 10 years of experience in communications, stakeholder management, organizational design, consulting -coaching and training
and development for change management. I am an innovative, results oriented project manager with a passion for building
relationships and exceeding client and management expectations. Proven success in the areas of project management, op erations,
software and new product implementations, process re -engineering, and change solutions. Strong skills in team building,
communication, presentation, assessment and evaluation as well as inter-department and executive client relations.
Education
Doctor of Psychology: Organizational Management and Consulting (May 2010)
Phillips Graduate Institute, Encino, CA
Thesis: “Leadership and Service – How Leadership in Consulting Influences Employee Performance and Client Perception”
Internship: Training and Organizational Development Consultant – State Farm Insurance Company in Chico, CA
Function: Design and development of Business Training-Learning Tools
Master of Arts: Industrial/Organizational Psychology (November 2004)
Louisiana Tech University, Ruston, LA
Internship: Learning and Organizational Development Consultant – Continuing Education Department at Louisiana Tech
University Function: Designed and created training and learning modules on various work behavior topics for employees
and supervisors and Conducted research for case studies aimed to assess the organizational functioning of businesses that
involved research on work environments, organizational design, teamwork, morale, and motivation.
Bachelor of Arts: Psychology (May 2003)
Dillard University, New Orleans, LA
Internship: Intern at private counseling agency
Function: Observation and administrative support (organizing paperwork for social worker)
Awards
Recipient of the 2010 Outstanding Professional of the Year Award – Sewerage & Water Board of New Orleans
Professional Experience
Project Manager - PMO and Organizational Change (Contract - April 2014 to August 2014)
Conceptia (Client Confidential) – Retail Energy: Electric and Gas (Revenue $250M)
Duties
Used SharePoint stakeholder-change management portal to monitor effectiveness of change plan and strategies that used
feedback and group evaluation measurements and used analytics to continuously improve on change migration.
Advised general management on promoting and deploying sound change management methodology to talent team stakeholder
groups.
Served as the change management resource and subject matter expert to executive team leadership and project teams.
Achievements
Created, designed and managed a project management office for organizing and currently managing all company projects from
initiation to close.
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Dr. Leroy D. Simpson III
1027 Robert E. Lee Blvd
New Orleans, LA 70124
Cell: 504-***-****
Email: ***********@*******.***
Led change management for the company using custom change management framework to transition company from “crisis
fire-fighting” as-is culture to to-be state using operational excellence.
Created and designed Talent System for company to keep organizational best practices that meet company goals and sustains
the company culture.
Designed SharePoint 2010 PMO portal to centralize company management, administration and organization that strea mlines
engagement of critical company projects and establishes a framework to support the interrelationship of operations, which also
included a key performance indicator page for new project auditing process.
Managed Infrastructure and Automation Projects that include business phone system-call center replacement, sales
automation, and office automation.
Used Microsoft Office 2010 Project as the tool to transition major company initiatives to project structuring and organization.
Programs Consultant (Contract-pro bono) (July 2013 to August 2014)
St. Anthony
Duties
Board member and acting project manager of organizational change that is managing major change project involving the
transition from volunteer non-profit to funded organization.
Advised on change using Organizational Change Management (OCM) framework and plan to effectively advise the organization
through the people side of change.
Helped organization navigate through change using targeted change management planning and leading the efforts in
communication, coaching, sponsor, training, and resistance management.
Served in an advisory consultant and volunteer advocate that provide change management to community and non -profit
organizations.
Change Management Consultant – Talent and Organization (03/2012 to 11/2012)
Accenture, Houston, TX
Duties
Performed change management and training and development to support change management projects for clients in energy
and telecommunications with revenues over $10B
Served as an organizational change coach that managed the c hange effort for business process leads that included using Fit Gap
and Local Change Impact Assessment change management tools.
Developed training curriculum, training courses and performed instructional design f or SAP change management effort.
Management Specialist - (01/2009 to 03/2012)
Sewerage & Water Board of New Orleans, New Orleans, LA
Duties
Served as an assistant manager of department that performed complex administrative assignments and department projects in
various areas of administration involving specialized management projects, department work performance and organizational
consulting in reviewing methods, procedures, policies and organizational structures and functions for support services
Managed and facilitated the design, development, planning and implementation of organization and operational solutions by
partnering with utility managers (both within core department and other departments) to assess and implement organization
development and continuous improvement projects and tasks to increase department efficiency and effectiveness.
Managed and led division supervisory team with improvement management activities including workforce planning,
performance management, employee relations, talent management, and change management on a small scale.
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Dr. Leroy D. Simpson III
1027 Robert E. Lee Blvd
New Orleans, LA 70124
Cell: 504-***-****
Email: ***********@*******.***
Achievements
Designed departmental employee relations-corrective action procedures and initiated career development planning to improve
the performance quality of employees for department which led to a decrease in counterproductive behavior.
Designed and developed an internship program for department to support career transition and succession planning of
employees and open relations with academic institutions.
Assistant Project Manager (01/2005 to 12/2011)
Scroggins Consulting (Contract; Remote Work)
Duties
Served as an advising consultant and project specialist on Industrial / Organizational Psychology to the company president and
clients in the following areas: Training / Learning & Development, Performance Management, Change Management
(Prosci/ADKAR), Talent Management, Performance Management and Workflow Process Design.
Served as an Assistant Project Manager that r emotely managed projects for companies with revenue from $250K to $3M that
included instructional design, communications management, stakeholder management, organizational design, content
development, scheduling work, managing logistics, assigning t asks to operations and staff, evaluating performance and tracking
staff productivity to ensure all project milestones were met.
Planned and executed training and evaluation project assignments including resolution, coordinating work, interpreting policy in
terms of established objectives, determining approach to be taken, and the methods and techniques in a “train -the-trainer”
framework.
Developed formats of training courses through research of essential information to create training manuals, materials and
content.
Performed evaluations via statistical reporting structure for trainee progress in business process related training and all
continuing education initiatives both initiated by client and recommended by consulting manager.
Managed and coordinated work of technical and business teams through clear communication of project goals and scope,
translated business needs into technical ter ms, prepared detailed work breakdown structures (WBS) and instilled shared
accountability for achieving project milestones with project teams.
Resolved numerous project issues including staffing shortages, tactical matters, scope creep and divergent busine ss and user
needs from a remote location by holding weekly meetings and using a variety of communication and performance tools such as
SharePoint, Microsoft Project and Chat Clients (Yahoo Chat and Microsoft Linc).
Achievements
Designed and developed an employee relations performance development system that includes competency-based key
performance initiatives, a management best practices approach based on individual business objectives for managers, a
performance appraisal system, a 360-degree feedback mechanism, employee and workforce development processes, and other
measures and controls which led to a reduction of disciplinary issues and increase in customer retention.
Created system based and behavior based management action plans and processes (using Industrial / Organizational Psychology
models and systems) that increased the organizational capability of companies by conducting research, analysis and review
data, creating recommendations, and implementing change interventions.
Created a training-learning module for employee-to-employee and employee-to-customer relations and engagement which
included communication methods and action planning (listening and assessing outputs in conversation and behavior) using
ADDIE model.
Constructed organization infrastructure design plans for business owners and key stakeholder leaders that included an
assessment and evaluation of organization goal alignment against operations.
Created, designed and facilitated training-learning and development programs and modules from instructional design phase to
facilitation that focused on increasing organization, operational, management and human performance.
Designed Industrial / Organizational Psychology custom change management framework to employ to projects and used that
framework to navigate stakeholders through the transition of system implementation that mitigated risk and sustained
workflow (to keep work going without interruption and resistance from change).
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