Project Manager Customer Service

LUIS A. VEGA

** ********* **, *********, ** *****

H: 409-***-**** . C: 915-***-**** . *******@*********.***

INFORMATION TECHNOLOGY

Professional English - Spanish bilingual individual who has successfully

delivers large organizational projects on time and within budget.

Leveraging technology to effectively reduce Company overhead and

successfully led and implemented information System Networks and Enterprise

Resource Planning systems. Possess excellent interpersonal,

communications, and leadership skills. Exceptional aptitude for

identifying and anticipating system related growth, positioning the company

to leverage in profitable technologies. Complete Villanova University's

Certificate of Achievement in Project Management Professional (PMP Prep)

course.

Electronic Data Interchange Management . U.S. Customs Import/Export

Operations

Enterprise Resource Planning Project Management . Report Writer . IT

Management

Project Management . Syspro USA - SAP by Design Enterprise Resource

Planning / MRP Software

PROFESSIONAL EXPERIENCE

I.T. - Project Manager, OCI Refinery, Beaumont, TX = May 2013 - Present

Supervise three I.T. Professionals within the PMP,SAP by Design ERP, Voice

and Data Communication/Hardware & Software support - overall users 150+.

Support various Servers and related infrastructure plus a variety of

applications within a Methanol and Ammonia refinery. I.T. Project support

Manager for Bottlenecking and related systems - plant initiatives.

ERP - Project Manager, Bliss, New York, NY - Oct. 2011 - May 2013

Provide support and guidance with Syspro USA Enterprise Resource Planning

software. Project Manager for Hardware and Software related systems -

Qlikview Software, SOX, and Electronic Data Interchange (EDI) systems.

Trading Partners include Sephora, JC Penny, Dillard's, Neiman Marcus, plus

others.

INTERNATIONAL BUSINESS COLLEGE = UNIVERSITY OF PHOENIX, El Paso, TX 2009 -

2011 (active Faculty Member)

Instructor - provide instructional guidance to students Business and I.T.

Applications

Instructor - provide instructional guidance to students on Business and

Computer Applications

SIMPLY GOODIES, LLP / BLUEBERRY CONFECTIONS, El Paso, TX . 1999-2009

Candy company started as Blueberry Confections, Inc and merged with Warner

Candy (Chicago), expanding their product line, total sales first year

$120M.

Director Information Systems / Project Manager . 2006-2009

Provided IT leadership to all levels of business management, directed the

design, implementation and support of cost effective enterprise level

business systems. Provided training to users on new applications plus

Project Manager in the implementation of the Syspro USA Enterprise Resource

Planning system. Executive member of the Senior Management Steering

Committee representing the Information Systems, Electronic Data

Interchange, ERP, and Special Projects for various departments, known for

in-depth knowledge of the IT, manufacturing and logistic business

processes.

. Hired and managed System Administrators to update the obsolete Novel

Network with Microsoft NT/2003 Servers and Microsoft Exchange Servers to

ensure all locations, including Mexico, were better equipped. Prior to

this rollout, there were two Novell servers with 5 desktop units; project

completion included implementing 20 servers and over 180 users.

. Saved $350K through the implementation of the Purchasing Module and

utilizing Syspro USA in house instead of going with another ERP system.

Purchasing Module ensured inventory was efficiently maintained because

parts were ordered automatically.

. Utilized Microwave Communications internationally instead of Fiber

Communications, savings $250K annually in overhead and long distance

phone service cost by having U.S. phone lines and extensions in the

Mexican plant.

. Implementation of Electronic Data Interchange allowed purchase orders to

be received online instead of faxed or mailed and reduced accounts

receivable, plus saved the Company in the procurement of raw material

(ordering ahead of time) and negotiating better rates, combined savings

of approximately $750K. Trading Partners include Wal-Mart, Kmart, Target,

Walgreens, plus others.

Senior Information Technology Manager / Integration Project Manager . 1999-

2005

Integrated two Enterprise Resource Planning functions (Microsoft Dynamics

and Syspro USA) systems to Syspro USA, including accounts

receivable/payable, general ledger, sales, customer service, shipping and

receiving, purchasing, procurement, scheduling, and IT. During this

transition only the shipping and receiving departments were moved from IL

to TX.

Senior Information Technology Manager / Integration Project Manager, Cont.

. Upgraded Elk Grove location from Microsoft Dynamics ERP system to Syspro

ERP system used by other locations, effectively eliminating dual

operations, saving company $500K.

. Integration effectively eliminated one I.T. department and reduced cost

of maintenance in server units, license reduction because of fewer users,

and one website, saving an additional $250K.

. Received $4K Special Bonus for the success of the Integration Project.

Career Note: Previous professional history includes roles as IT Project

Manager at E&A Technology; Quality Assurance Manager and Information

Systems Supervisor at Eagle Ottawa de M xico; and Manager Information

Services and Systems at Allied Signal Safety Restraints.

EDUCATION

Master of Arts in Information Technology Management

Webster University, Ft. Bliss, Texas

Professional Project Management Certificate Program

Villanova University, Villanova, Pennsylvania

Bachelor of Science in Business Management

Park University, Ft. Bliss, Texas

Associate of Science in Management

El Paso Community College, El Paso, Texas

TECHNICAL SKILLS

Enterprise Resource Planning System, Syspro USA

Microsoft Office: Word . Excel . Power Point . Project Management

Microsoft Network LAN/WAN Server 2000 and 2003 - Active Directory

Microsoft Exchange Server - Network Security

Report Writer, Syspro USA - SAP by Design ERP Systems

Electronic Data Interchange (EDI) . HP Storage NAS . Switches . Various

Internet Security Appliance

TRAINING

Syspro - SAP Enterprise Resource Planning Workshops . PMP . Report Writer

Electronic Data Interchange . Basics Implementation ERP

Six Sigma Continuous Improvement * Leadership and Team Building TQM

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