Customer Service Administrative Assistant

Resume of Kate McCloskey

Kate A. McCloskey Address: 17B Pasco Drive East Windsor, CT 06088

Phone: 860-***-**** E-mail: **************@*****.***

I am a highly motivated, competent, and friendly professional seeking

an entry level position in the field of business. I bring a valuable set

of organizational and customer service skills to the table. I look forward

to finding a company which can use these skills, and one which I can grow

with.

Sincerely, Kate A McCloskey

PROFILE

. Highly competent professional; works well independently and in

collaboration with colleagues

. Eager and able to learn and excel in the work environment; self-

starter; highly motivated

. Proven reputation for developing positive and effective relationships

and rapport with clients

. Uses skills of creativity and ingenuity in the work environment

EDUCATION

Bachelor's Degree with a concentration in Child Studies, earned from

Charter Oak State College.

. Degree program focused on child development

. Coursework included family sociology, community sociology, substance

abuse and recovery, and psychology.

. Completed in 2012

EXPERIENCE

Kindercare Learning Center 2013-Present

Pre-K Teacher

. Responsible for supervision, safety and education of ten children

. Maintain organized and safe classroom environment

. Create Lesson plans and adhere to curriculum

. Communicate effectively with clients on a daily basis

Health and Safety Coordinator

. Third in charge of center

. Adhere to and enforce state and NAEYC standards of health and safety

. Plan and hold team meetings regarding health and safety procedure and

room for improvement

. Inform clients of center procedures and standards regarding center

safety

Hazard Grille Restaurant 2012-2013

Hostess

. Responsible for greeting, seating and interacting with customers

. Reported directly to owners of the restaurant

. Communicate and cooperate with co-workers

. Answering phones and providing polite and helpful customer service

Family Affirmation Center for Treatment, LLC 2011-2012

Executive Assistant

. Responsible for greeting clients and creating and maintaining a

friendly, comfortable, professional environment

. Reported to three supervisors, including CEO of company

. Created and carried out projects independently

. Assisted supervisors during out of office conferences

. Assisted supervisors in the organization and implementation of

parenting education classes

. Responsible for organization and maintenance of the entire office

filing system, both electronic and hard copy

. Responsible for scheduling appointments and organizing supervisors'

schedules

. Create and maintain friendly rapport with all clients

. Created, organized and carried out multiple reading groups for

children of various ages which involved education of literacy as well

as social skills

. Expected to learn and understand basic knowledge of clinical and

diagnostic mental health work for the purpose of keeping records

. Excel and adapt in a fast paced environment, where projects and

priorities shift according to the needs of the supervisors and clients

Private Home 2010-2011

Child Care Provider

. Responsible for safety and supervision of three preschool aged

children

. Prepare and implement preschool activities

. Responsible for hygiene and meal planning

Grammy's Garden Learning Center, LLC 2009-2011

Child Care Provider/Head Preschool Teacher

. Responsible for safety and supervision of pre-school class

. Prepare and implement daily classroom routines and lesson plans

. Provide daily reports to parents

. Construct individual student portfolios

. Administer parent-teacher conferences

. Create and maintain a safe nurturing environment which promotes

education

New Hope Manor, Inc 2008-2010

Child Care Provider

. Responsible for supervision and safety of female residents in an

inpatient facility, ages 8-13 years old.

. Provide life skills and social skills

. Plan and implement therapeutic group activities

. Assist and support clients with a focus on healthy self image and

building and maintaining healthy relationships

. Crisis management

Red Balloon Child Care Center 2006-2008

Child Care Provider

. Responsible for safety and supervision of children ranging from ages

six months to twelve years old

. Organize and perform daily routine and lesson plans-including but not

limited to art, music, literacy and outdoor physical activities

. Focus on encouraging socialization and empathy between children

. Assist children in creating and maintain healthy relationships

Stateline Senior Services 2003-2005

Administrative Assistant

. Electronic and paper filing

. Data entry

. Communicate with existing clients

TRAININGS/SKILLS

. Therapeutic Crisis Intervention

. CPR and Medication Administration

. Computer skills including but not limited to Microsoft Word, Excel,

and Access

REFERENCE

. Linda Wylot-Owner of Red Balloon Child Care Center-Previous Supervisor-

860-***-****

. Letters of recommendation available upon request

Contact this candidate