Customer Service Engineer

*** ***** **** ** ****: 773-***-****

Kissimmee, FL 34743 407-***-****

*******@*******.***

Richard Melendez

Objective Seeking full time, permanent employment with an establishment in which a challenging

development of new skills can be learned and lead to opportunity of advancement.

Languages Bilingual: Fluent in both English & Spanish

Summary of

(December 2012-September 2013) ECOLAB

qualifications

Worked as an commercial dish washer machine assembler. Duties include

assembling body, tanks, pumps, control heads, conveyors, and electrical

wiring with schematics. Assembled high and low temperature machines.

(December 2009-September 2012) Automotive Service Advisor

Perform vehicle inspections. Write work orders, sell parts and jobs

according to the needs of the vehicle. Open and close daily cash register.

Take customers home or work as needed. Call customers to update on

their vehicles. When needed, assist techs with oil changes and other

mechanical needs.

(June 2008-August 2009) Walmart Supercenter

Assist in the opening of a new Walmart Supercenter store in Puerto Rico.

Was assigned to the garden area where I helped setting up shelves,

unloading merchandise, setting up cash registers, and assiting customers

who could not speak spanish.

(October 2006-February 2008) US Army

Was active to during global war on terrorism. Spent many months

overseas performing military police duties. Was awarded various medals

and was honorably discharged.

(August 2004-October 2005)Director of Maintenance

Head of maintenance department; Conduct daily duties of maintaining

clubhouse and other properties along the golf course. Duties include

plumbing, electrical, painting, a/c, irrigation and cable. Supervised other

maintenance employees. Conduct monthly reports while attending

manager meetings. Purchased necessary supplies for the upkeep of all

properties. Emailed job progress to general manager.

(June 2000-February 2004)Maintenance Engineer:

General maintenance and upkeep of hotel suites and unit facilities. Acted as Lead and

Assistant Supervisor in Maintenance department. Daily duties entailed maintaining of,

restoration and repairs on plumbing and electrical fixtures, air ducts and air vents, drywalls,

boiler room and chiller room capacities, installation and programming of doors and TESA

locks as well as in-house services. Duties also included and not limited to assisting and

supporting internal departments to obtain establishment’s goals and maximum signature

service toward customer service satisfaction.

(May 1994-2006)US Navy/Amy National Guard:

While working with a multinational force, assigned to Sinai Egypt to ensure peace treaty

between Egypt and Israel and enforce war on terrorism. As a military police officer duties

include but are not limited to vehicle/personnel inspection, search and seizure. While at

remote locations, perform gate guard duties as well as tower observations of site. Trained

to identify any suspicious vehicles, aircrafts and/or ships that may be in violation of set

security boundaries. Responsible for writing various reports in a timely manner.

Supervised civilian and military personnel working in various locations. Conducted patrols

and escorts for other units and military personnel.

(January 2000-May 2002)Security Supervisor:

Supervise, oversee and assist security personnel to assigned contracted sites. Duties also

involved delegating staff to post coverage. Acted as first point of contact relating to issues

and concerns during scheduled shifts. Responsible for generating reports on daily

activities. Maintain and secured contracted premises. Assisted staff in consistent manner

provided daily rapport with all level of staff and dispatch duties also included.

(January 1997-August 1999)Correction Officer:

Duties entailed continual observation of facility inmates. Acted as Control Booth officer as

well as supervising and escorting inmates for safety and security purposes. Shift duties

entailed continual observation of the Yard, Gym, & Adseg areas. Responsibilities also

included writing and documenting reports on uncommon activities and movement of

inmates.

(June 1990-April 1994)US Navy:

Aviation Boatswain-mate. Responsible for aircraft towing and security-elevator operator.

Duty watches entailed the quarterdeck, sentry, and in-port fire fighter. Maintained

scheduled secured areas of aircraft carrier on continual regiment.

Maintenance Engineer: W Hotel, San Diego, CA (Sep 03-Feb 04)

Maintenance Engineer: Westgate Plaza Hotel, San Diego, CA (Jun 02- Sep 03)

Employment

Maintenance Engineer: Glorietta Bay Inn, Coronado, CA (Aug 01-Mar 02)

Assist. Chief Engineer: Hotel Circle Suites & Inn, San Diego, CA (Feb 01-Jul 01)

Maintenance Engineer: Travel Lodge Sea World: San Diego, CA (Jun 00-Feb 01)

Army National Guard Reserve: San Diego, CA (May 00 - Present)

Correction Officer: Blythe, CA (Jan 97- April 99)

US Navy: USS Constellation, San Diego, CA (Jun 90-May 94)

Education Isidro A. Sanchez High School: Luquillo, Puerto Rico: HS Diploma (1986-1988)

Contact this candidate