High School Customer Service

Denis Portocarrero

*** * ***** ****** ***. #*H Bronx, NY 10466

718-***-**** **************@*****.*** 347-***-****

EDUCATION

PULSE High School June 2013

Regents Diploma Bronx, NY

Wildcat’s Learning to Work Sep 2012 – Jun 2013

Work Readiness Program Bronx, NY

• Employability Skills

• Career Development

• Weekly Work Readiness Seminars

• College Advisement

• One-on-One Mentorship

EXPERIENCE

Staples Office Superstore Jul 2013 – Aug 2013

Sales Associate Bronx, NY

• Performed merchandise-related activities such as Planograms, price changes, etc.

• Interacted with customers providing answers to inquiries as needed

• Maintained a working inventory of stock for the purposes accurate merchandise

• Greeted customers upon arrival in store and answered inquiries

• Keep a neat and tidy store appearance by cleaning, organizing and categorizing

Tremont UMC Nov 2012 - May 2013

Group Counselor Bronx, NY

• Assisted children aged 5-7 with homework and other classwork

• Served as a positive role model by leading by example

• Supervised the children during indoor and outdoor activities

• Monitored the surrounding area to ensure safe and clean environment

• Led small group activities planned by after school Coordinator

Hunts Point Market Jul 2010 - Aug 2010

Produce Assistant Bronx, NY

• Loaded and unloaded produce onto delivery truck using hand truck for daily distribution

• Assisted truck driver with delivering produce to various local businesses

• Responsible for proper inventory control to maximize product freshness and availability

• Developed rapport with produce vendors to ensure product quality

ACHIEVEMENTS

• Intern of the Year: Learning to Work – 2012/13 School Year

• Most Likely to Succeed: Transition to Adulthood – June 2013

• Perfect Attendance: PULSE High School – 2012/13 School Year

• Eagle Soaring Award: PULSE High School – June 2013

• Outstanding Work: Algebra, PULSE High School – June 2013

• Great Work: Living Environment, PULSE High School – June 2013

• Perfect Attendance: PULSE High School – Nov 2012

• Most Improved: English, PULSE High School – Nov 2012

• Outstanding Work: Algebra, PULSE High School – Nov 2012

SKILLS

• Spanish: Fluent

• Customer Service

• Self-Starter

• Task completion

Contact this candidate