Monique N Taylor Rancho Cucamonga, CA *****
**********@*****.***
HIGHLIGHTS OF QUALIFICATIONS
* Thorough understanding of Legal Filing, Recording Manual and Legal
Indexing
* Proficient in Microsoft Word, Excel, Outlook and Internet Explorer
* Knowledgeable in QuickBooks, Banner, SARS Software, Timemap, Casemap,
Trustworthy; experienced handling millions of dollars
* Volunteered at Pomona Superior Court Self-Help Legal Center
EDUCATION
University of La Verne, La Verne, CA - Pursing B.S Degree, Legal Studies
(In Process)
Mt. San Antonio College, Walnut, CA - A.S. Degree, Paralegal Studies (2014)
Certificate- WestLaw (2013)
Certificate - Criminal Administrative/Justice Program, Baldy View Regional
Occupational Program (2009)
Certificate - Banking/Financial Program, Baldy View Regional Occupational
Program (2005)
WORK EXPERIENCE
University of LaVerne, LaVerne, CA
Learning Enhancement Center 08/2014
- Present
Center Supervisor
- Assist students with LEC resources: schedule tutoring sessions, locate
appropriate software for computers,
refer students to helpful books and study guides.
- Ensure Front Office is being well informed on every aspect concerning
daily operation.
- Conduct and devise training program for all employees to uplift their
morale and improve their professional
skill.
- Identify and evaluate employee training requirements.
Mount San Antonio College, Walnut, CA
Writing Center 09/2011
- Present
Aspire Program and Counseling Department
09/2011 - 08/2014
Admin Student Assistant III
- Provide administrative support to the Aspire Program Coordinator
including coordinating and staffing
academic skills workshops, outreach, events and other various projects
as assigned.
- Provide front desk support at the Writing Center and Counseling
Services Department with scheduling and
coordinating tutoring and counseling appointments and guide students to
appropriate services based on
knowledge of requirements and staff.
- Daily communication and interaction with faculty, staff, administrators
and students.
- Register students in Banner software system.
- Assist in the collection and entry of data for use in the departments'
assessment and program review efforts.
- Complex computer data entry, filing, assist visitors, copying,
answering phones, ordering office supplies.
- Prepare conference room schedule and meeting requirements.
Monique N Taylor Rancho Cucamonga, CA 91701
Page 2-909-***-****
**********@*****.***
The Toni Group, Los Angeles, CA
06/2010 - 08/2011
Broker Assistant/Bookkeeper
- Maintained contact with clients researching missing information on
applications.
- Acted as a liaison between the underwriting company and approximately 300
clients during underwriting process.
- Finalized policies and accompanying cover letters before mailing to
company clients.
- Printed, saved, filed and emailed quotes to brokers insuring
coordination between the company and clients.
- Prepared appropriate schedules and reports as requested by clients and
partners.
- Recorded daily transactions and reports for over 300 clients monthly.
- Received, reviewed, and posted broker statements for over 100 clients
weekly.
Belkin International, Playa Vista, CA
10/2006 - 04/2010
Accounts Receivable Collections Specialist
- Assisted in supervisory and credit analysts' management of a portfolio
worth $12M in retail and other channel of distribution.
- Oversaw the collection of overdue balances for the companies of Wal-Mart,
Target, Best Buy and Costco.
- Performed accounts receivable and accounts payable daily account
reconciliation, adjustments, small balance write-offs, invoices, POD's,
cash receipts, credit memo requests, general ledger and month-end close
functions.
- Assisted profit and loss department in processing CO-OP and price
protection credits.
- Set up in new account setup by requesting credit reports, trade
references and financial information of over 120K annually.