Customer Service Administrative Assistant

Kizzy Torres

************@*****.***

SUMMARY

An enthusiastic, energetic, and reliable individual loves to work in fast-paced environments. Strongly detail-oriented,

with a consistent background in administration and finance, excel within the workplace handling multiple projects and

managing others, with the use of time-management skills resulted in optimal office productivity.

KEY COMPETENCIES

• Bilingual (English/Spanish)

• Knowledge of relevant computer applications

• Proficient in data entry and management

• Accounts payable and general accounting experience

• Organizing and prioritizing

• Problem-solving skills

SKILLS

• Handled high call volume in a fast paced environment

• Located and monitored overdue accounts, using a variety of automated system

• Recorded information about financial status of customer and status of collection efforts

• Advised customer of necessary actions and strategies for debt repayment

• Conferred with customers by telephone in order to provide information about products

• Manager 10+ employees

• Prepare rental contracts/invoices

• Responsible for transship and packaging various products

• Assisted with the scanning and unloading of merchandise

• Posted all payments while trouble shooting any discrepancies

Work history

IMAGE RENT A CAR, Brooklyn NY

03/12-2/4

Manager Customer Service

AMAZON WAREHOUSE, Allentown PA

11/11- 03/1

Shipping Assistant

ET1 CONSTRUCTION INC., Brooklyn, NY

11/08 - 06/11

Administrative Assistant

MONSIEUR TOUTON SELECTIONS LTD, New York, NY

09/99 - 10/07

Account Receivable Associate

POTAMKIN CADILLAC- BUICK- CHEVROLET, New York, NY

07/97 - 08/99

Customer Services Representative

Contact this candidate