Customer Service High School

Brittany Johnson

Licensing Assistant

Oxon Hill, MD

************************@*****.*** - 202-***-****

To obtain a customer service position where my experience, and

proficiency will allow me to acquire additional skills and an opportunity

for growth. Possess excellent organizational and interpersonal skills

and able to perform complex tasks with attention to detail, independent,

and with minimal supervision.

WORK EXPERIENCE

Sales Associate

Banana republic - Washington, DC - January 2014 to September 2014

Responsibilities

•Assist customers in fitting rooms/ sales floor/ cash register/ telephone

• stock

•clean

Licensing Assistant

Department of Health - Washington, DC - April 2008 to October 2011

Assist clientele as they enter office and via phone

• Perform filing, data management, drafting and editing short office

memos

• Assist with all other office administrative duties

• Maintenance of office library, including cataloging, distribution, and record keeping

• Assuring office is neat, and stocked with necessary tools for functionality

• Member management, including email reminders, member roster, and records of financial dues

• Assist with planning and execution of all society events

• Review all application

• Process payments

Med Assistant Externship

QTC Medical Group - Alexandria, VA - November 2007 to March 2008

Take vital signs

• Schedule appointments

• Answer phones and assist incoming patients

• File documents

• Operate EKG machine

• Package and send blood specimens

• Draw blood (phlebotomy)

Cashier

Henry's Soul Café - Oxon Hill, MD - June 2006 to December 2007

Operated all service station including speaking with customers,

retrieving orders, and handling payments

Provided customer service for up to one hundred customers daily

• Restocked shelves and conducted weekly inventory checks

• Scheduled dining reservations and arranged parties and special services for diners.

EDUCATION

Medical College - Arlington, VA

2006 to 2007

High School Diploma

Oxon Hill High School - Oxon Hill, MD

2002 to 2006

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