Customer Service Manager

Leslie Parham

Professional Summary Accomplished and energetic manager with a solid history of achievement in management. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include leadership, communication and customer service.

Skills

Customer and Personal Service

Experience Manager Cook Chiropractic

Conduct and administer accounting, authorizing expenditures, establishing rates for services, and coordinating financial reporting.

Clerical Team Leader/ Assistant Manager Northeast Lung Associates

Manage staff, preparing work schedules and assigning specific duties.

Coordination

Administration and Management

Writing

Instructing

Conduct recruitment, hiring and training of personnel.

Establish work schedules and assignments for staff, according to workload.

Payroll

Evaluations

Scheduling appointments

Credentialing 3 physicians

812 West A Street, Kannapolis, NC 28081 *************@*****.*** Ph: 704-***-****

Computers and Electronics

Judgment and Decision Making

Reading Comprehension

Complex Problem Solving

May 2010-May 2014 kannnapolis, NC

Oct 1997-Dec 2009 Concord, NC

Education High School Diploma Mt. Pleasant High School

Additional Information Courses: Managers Seminar- 2006,2007,2009,2012 Accounts receivable and collection workshop- 2006 Risk assessment office seminar- 2009 Excellence in healthcare for a diverse community- 2009 Becoming a total responsible person- 2009

Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.

Enter clinic and hospital charges

Deposits

Made 4 physicians schedules out

Jun 1989 Mt. Pleasant, NC

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