Customer Service Sales

Rosa Anda

323-***-****

*********@*****.***

Objective:

To obtain a Teller position and continue to contribute my years of banking

career.

Employment History

MACY'S November 2011 - Present

Handling Cash and Credit card transactions

Introducing Macy's Store cards to customers

Dealing with numerous phones inquires

IHSS (In Home Service Provider) March 2010 - Present

Providing personal services to individuals with limited physical

abilities.

GPS A Division of Colanda Corporation March 2011- November 2011

Front Desk Receptionist, handling all inbound calls, directing

calls to different divisions of the company.

Administrative duties: General accounting using Quick Books;

create invoices, and process account receivables.

Washington Mutual, JP Morgan Chase 1982- 2009

Prior cash handling, retail sales experience, customer service experience

computer knowledge, including Microsoft Office Suite as well as retail

banking systems Knowledge

Efficiently and accurately processes customer transactions while adhering

to policies and procedures.

Supports the sales process by identifying customer needs, promoting current

offers and referring customers to other colleagues for assistance with

financial solutions

Notable Achievements

Provides efficient, friendly, high quality customer service during

peak times through receiving and paying out money, Team Player, people

skills.

Skills: Bilingual Spanish/English, Typing speed 75 WPM, Data Entry Skills.

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