Manager Office Staff

Beth Martinez

Cell # 321-***-****

*************@*****.***

SUMMARY

Process-oriented Administration Professional self starter highly motivated in a fast-paced environment great

personality and with a positive and friendly attitude. A team player organized good verbal and communication

skills, great punctuality and very dependable and responsible individual.

PROFESSIONAL EXPERIENCE

Grec Conversions Inc – Orlando, FL 2009 – present

Venetian Place / Palmas Altas

Administration / Assistant Manager

~ Show model unit to new prospect, lease units, inspect units for move in and move out.

~Obtaining rental applicants and processing credit and back ground check, make new leases, send notices to residents

for renewals, post rent.

~ Performed office inventory, order supplies, contact vendors

~ Enter work orders, run weekly traffic reports, performed marketing

~Plan different events for the residents, closing ratio 75% and occupancy 98%

Leland Enterprise Inc / PCMG Inc - Orlando, FL 2003-2009

Pershing Pointe / Ashley Place

Assistant Manager / Leasing

~Resolved resident problems and identified opportunities and resolutions for enhanced customer satisfaction, resolved

maintenance issues, managed office staff and performed all office duties, performed rentals, posting of rent though the Rent

Roll and Property Boss system, served 3-days notices, fax time sheets, answer multi – lines. response to emails, make

bank deposit.

~ Completion of all verifications and credit check on a timely basic for proper approval.

~ Compile all lease agreement forms for all new move - ins, enter new traffic and work orders.

~ Schedule appointment with vendors for make ready for new rentals, and inspect unit, performed inventory, prepare new

resident and renewals contract, performed evictions when need. Order office supplies, performed marketing.

Department of Housing Preservation and Development - New York, NY 1993-2003

Manager / Administration

~For researcher and owner notification unit / complaint and collections dept

~ Worked as liaison between landlords and tenants to monitor delinquencies, reconcile tenant billings and collections lead

dept, maintain tickler file for rental escalations and expirations.

~ Performed tenant credit check, complaint resolution, and evictions, performed research on landlord enter all tenant

complaints, performed city inspections, word and excel, enter insurance forms, handle multi- lines, schedules appointments

and confirm appointments for in-specters to visit tenants for lead testing,maintaining business office

operation and procedures.

~Interpreting and translating for those landlords and tenants that did not know the language.

Sutton Garden – Assistant Living – Queen, NY 1990- 1993

Administration / Receptionist

~ Greet visitors, giving general information in response to inquiries.

~ Delivers oral and written messages to unit members.

~ Answer telephones sorts and distributes incoming calls.

~ Maintains routine clerical records logs and data complies routine reports.

~Operates office equipment such as copiers, calculators word processors, computer, data terminals, and other

equipment found in work unit.

~ Complete or enters checking information for accuracy, delivery items to other office, filing and record keeping.

~Coordinates the work of others and trains new employees.

Administrative Skills

Filing document, processing Insurance forms, fax, copy.

Payroll, accounting, collections, schedules appointment, answering multi- lines, fast task, prepares personnel files.

Processes employee requests for payroll and benefits.

Ordering office supplies, performed inventory, performed inspections, and handle maintenance issues.

Window 7, Microsoft Word, Excel, Amsi, Rent Roll, Yardi, Property Boss, Lead to lease

Onsite, Blue moon, MLS, Internet Explore, Emails, Outlook, Peach tree, Power point, Spread sheet.

Interpreting and translating.

Professional Associations

~ Member, Apartment Association Greater Orlando

~ Completed fair housing

~ Compliance 101 training multi workshop

~ Knowledge of the federal law and income housing tax credit

~ Experience in conventional property and multi - family

~ Organize and execute a variety of events and activity for the employee and residents

EDUCATION

Travel & Tours - Cashier Training Institute, NY

Business and Management Administration - Queens College, NY

Real Estate licenses, Cam licenses, Drivers licenses

Bilingual in Spanish

1.

Contact this candidate