Customer Service Power Plant

Jorge R. Valdez

**** ****** **. ****: 210-***-****

San Antonio TX, 78211 Email: **************@*****.***

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Education

****-**** ****** ******* **** School San Antonio, TX

- Obtained diploma

2012-2013 Hallmark College of Aeronautics San Antonio, TX

- Associates Degree of Applied Science in Power plant Technology

- Associates Degree of Applied Science in Airframe Technology

- Maintenance forms and records

- Materials and Processes

- Maintenance Publications

- Mechanic Privileges and Limitations

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Certifications

- FAA Certified Power-plant Mechanic 11/26/12

- FAA Certified Airframe Mechanic 5/16/13

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Technology/Skills

- Ability to work with computer programs such as, Microsoft Word and Power

Point

- Experience with office machinery such as faxing, printing and copying machines

- Good customer service

- Ability to quickly figure out efficient solutions to problems

- Ability to deal with disgruntled customers

- Ability to follow directions as well as give them

- Good leadership skills

- Ability to handle large amounts of money

- Some experience with working on mechanics of vehicles

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Work Experience

2014 - Present Price Protective Services San Antonio, TX

Security Guard

- TPSB Level 2 Certification

- Surveillance of properties

- Check inventory status

- Report to dispatch

- Prevention of crimes, trespassing, and danger to property

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2009 (seasonal summer job) Chick-Fil-A Stone Oak San Antonio, TX

2012 – 2014

Cashier and Kitchen Crew Member

- Customer Service

- Take orders on counter and drive-thru

- Bag orders for both counter and drive-thru

- Restock and organize around the store

- Prepare and bread chicken for orders

- Work with multiple fryers and grill machines

- Dish Washer

- Handle large catering orders

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2010 (3 months) International Bank of Commerce Bank (Brooks City Base) San

Antonio, TX

Bank Teller

- Customer Service

- Handling money

- Deposits

- Withdrawals

- Reception

- Cashier’s Checks

- Armored Vehicle Sentry

- Vault Security and Clearance

- Handling large amounts of money

- Opening new customer accounts

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*References available upon request

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