Customer Service Medical
Resume:
Audrey Horner
West Valley City, Utah *****
*********@***.***
Objective:
Seeking a Medical Receptionist or Medical Records position in a clinic/hospital where I can utilize my extensive
computer and medical apparel knowledge, strong organizational abilities, demonstrating quality communications
skills and patient service.
SKILLS:
• •
ICD-9-CM Ability to work on multiple assignments
• •
Advanced Medical Coding Medical Accounting Patients Scheduling Software
• •
Medical Terminology Generate and manage preparation of financial records
• •
Anatomy Ability to maintain confidentiality in all services to
• Medical Filing clients and staff
• •
Windows XP, Vista Handling detail work
• •
Microsoft Excel Self-motivated and efficient with a valuable track
• Microsoft Word record in business development
• •
Customer Service History of providing leadership and supervision to
• Medical Business Communication staff members and various business units.
Qualification Summary:
Extremely knowledgeable with regards to Medical Coding guidelines and coding techniques (ICD-9, CPT-4, and
H CPCS), proficient in physician coding, outpatient coding, and facility coding. I also have a strong knowledge of
anatomy and physiology, advanced medical terminology, pharmacology, Medicare, Medicaid and commercial
payors’ claims. I am very efficient in using MS Office Software, including Microsoft Word, Excel and Power Point. I
am able to type 65+ wpm. I excel in effective communications and interpersonal skills. I achieve stellar customer
service.
EDUCATION:
• Salt Lake Community College, Salt Lake City, Utah 2014-2015
• Medical Billing and Coding Certificate of Completion, 2015
• American Academy of Professional Coders, National Exam Certification, 2015
• Member of American Academy of Professional Coders
EXPERIENCE:
• 2007- Present Administrator for the FamilyTree Buckner DNA Surname Site
• 2007-Present Homeschooling Learning Coach for Utah Virtual Academy
• 2002-2012 Owned and Operated ‘All About Clean’-a housecleaning company
• 1992-2002 Operations Manager for Petromark Truck Stop
CHAIRPERSON OF WEST WATCH NE IGHBORHOOD WATCH
E xtensive planning, delegating and organizing an extremely effective neighborhood watch system. Research,
analyze, document and compile data for West Valley Police Department. I have expressive verbal communication
skills.
PROFESSIONAL AFF IL IAT IONS
Utah Virtual Academy
West Valley City’s Neighborhood Watch Program
West Valley City’s Police Force
Contact this candidate