Administrative Assistant

FARAH HERMIZ

***** *. ** **** **. #*** Southfield, MI 48076 248-***-**** ***********@*****.***

EDUCATION WAYNE STATE UNIVERSITY, Detroit, Michiga n

Bachelor of Science, May 2014

Major: Criminal Justice Minor: Psychology

CAREER PROFILE

A competent, industrious and focus-driven professional with a strong record of achievement.

• Effective decision-maker; ab le to quickly evaluate available alternatives in a lo gical

manner

• Excellent interpersonal co mmunicating, listening and negotiating skills, coupled with the

ability to establish and maintain rapport with all levels of personnel, executives,

management and clients

• Languages: English / Arabic

• Proven background interfacing with high levels of management, personnel development

and training

PROFESSIONAL EXPERIENCE

09/05 - Present MARBLECAST KITCHENS & BATHS Oak Park, Michigan

Associate/Director of Marketing & Sales

• Implemented and managed an extensive online presence which significantly increased

sales and expanded our reach nationwide;

• Received, developed, and converted in-bound leads/inquiries into high ticket sales;

• Assisted with financial matters, including but not limited to payroll, credit control,

bookkeeping/accounting and banking;

• Responsible for organizing delivery/logistics of goods sold and/received;

• Responsible for customer service matters and interfacing with clients;

• Relations with vendors – maintained inventory levels, responsible for ordering products,

and maintained communication channels.

01/12 - Present THORNBERRY APARTMENTS West Bloomfield, Michigan

Leasing Consultant

• Accepted, analyzed, and processed (i.e., credit analysis, rental history, etc.) leasing

applications from prospective lessees;

• Demonstrated and highlighted community and apartment unit features and applied product

knowledge to appeal to clients’ needs;

• Guided prospective tenants through the leasing process in accordance with the Fair

Housing Act;

• Inspect and prepare units for delivery to tenants;

• Monitored units/tenants up for lease renewal;

• Monitored and maintained monthly commissions records for payroll bonus purposes;

• Assisted in planning and executing community based social functions;

• Interfaced with tenants and prospective tenants regarding all matters while maintaining

high customer satisfaction levels;

• Monitored all marketing channels and communicated the effectiveness thereof to the

general manager;

• Consistently exceeded sales targets.

PROFESSIONAL SKILLS

• Excellent interpersonal skills;

• Team building;

• Ability to problem solve and think analytically;

• Effective communication and listening skills;

• Detail oriented;

• Internet marketing and data processing skills.

LANGUAGES

• Arabic

• Chaldean

STUDENT ORGANIZATIONS

• Criminal Justice Club;

• C.A.S.A. (Chaldean American Student Association)

VOLUNTEERING

• ALS – Lou Gehrig’s Association

• Jewish Family Service Mentoring Program

• Beaumont Hospital ER Volunteer

REFERENCES

Available upon request.

Contact this candidate