Quality Assurance Management
Resume:
Donald Gannon
Fredericksburg, VA 22401
*******@*****.***
Quality Assurance Guru
Leadership Strategic Vision Project & Quality Management
Highly successful professional consistently leading and mentoring
other professionals, in a career spent improving countless facets of
company operations, consistently achieving productivity and
profitability improvements.
Experience Education
DG Consultants, Fredericksburg, VA 4/2011 – Present University of Maryland, College Park
Quality Assurance Manager Three Bachelor of Science Degrees, 1994 GPA 3.7
Provides strategic and analytical guidance to various
organizations on issues they face. Soza and Company, Ltd., Fairfax, VA
Provides guidance on applying Quality Management ISO 9001:2000 and CMMI Seminar, 2002
Systems to organizations.
Leads and mentors on test strategies on web, non-web, and Intertek Testing Services, Lynchburg, VA
ISO 9001:2000 Seminar, 2002
mobile applications.
Performs detailed analyses on various company facets to
Learning Tree International, Reston, VA
consistently move the given company forward.
Software Configuration Management, 1999
Panacea Consulting, Fredericksburg, VA 3/2008 – 4/2011
Changebridge, Olney, MD
Quality Assurance Analyst
Introduction to the CMM, 1999
Led my team and the contract to greater efficiency, and improved
project and quality management.
Formulated, scheduled, and executed test strategies and
cases on web and non-web applications.
Proficiencies
Initiated and administered improvements to deliverables and
metrics tracking.
Wrote QA procedures where they did not exist prior to my
arrival. Lotus Notes, Remedy, PVCS, Continuus,
RCS & CVS, ClearCase & ClearQuest,
Bastion Technologies, Washington, D.C. 6/2006 – 2/2008 Microsoft VSS, Office, Access, Outlook, Visio,
Minitab, RequisitePro, Quality Center,
Configuration Management Specialist
W inRunner, LoadRunner
Led and mentored project personnel on project and quality
management principles, including test strategies on web and
non-web applications. Planned and taught quality management
classes to all staff.
Led a SMG group effort with a strategic perspective,
including finishing ahead of schedule.
Led contract personnel to earn repeated accolades from
NASA ITCD personnel, and specifically from the NASA CCB
Chairman when he invited U.S. Department of Energy
personnel to one of my CCB presentations to display our
contract’s expertise.
Improved, administered, and wrote the procedure governing
NASA HQ’s CM system.
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