Human Resources Manager

MICHELE LINDSEY

765-***-**** ***********@*****.***

**** ***** **** * ******, Richmond, IN 47374

HUMAN RESOURCES MANAGEMET

Human Resources professional with over 14 years of experience delivering innovative and dynamic

HR solutions. Skilled at instituting policies and procedures, recruitment strategies, benefit and

wellness programs, and employee performance appraisal systems, resulting in increased employee

performance and well-being. Proven problem solving abilities with an expertise in conflict resolution,

mediation, and legal compliance, consistently delivering win-win results through excellent skills of

negotiation and HR knowledge.

AREAS OF EXPERTISE

HR Department Startup ● Employment Law ● Family Medical Leave Act (FMLA)

Americans with Disabilities Act (ADA) ● Equal Employment Opportunity (EEO)

Worker’s Compensation ● Mediation & Advocacy ● HRIS Technologies

Staff Recruitment & Retention ● Employee Relations ● Alternative Dispute Resolution (ADR)

●Benefits Administration ● HR Program/Project Management ● Orientation & On-Boarding

Training & Development ● Performance Management ● Organizational Development

PROFESSIONAL EXPERIENCE

NSK AMERICA CORPORATION, Liberty, IN

Human Resources Manager, 2013 –Present

Ensure legal compliance by monitoring and implementing applicable human resource federal and state

requirements; conducting investigations; maintaining records; representing the organization at

hearings. Ensure planning, monitoring, and appraisal of employee work results by training managers

to coach and discipline employees; scheduling management conferences with employees; hearing and

resolving employee grievances; counseling employees and supervisors.

Key Accomplishments:

Provide the full spectrum of human resources support to 403 employees; providing customer

service in a timely and efficient manner; identifying opportunities for learning and development

programs, and facilitate training sessions.

Manage the applicant lifecycle from the sourcing of candidates through the application;

interviewing, offer letter process, and on-boarding. Is accountable for the effective

implementation of Talent Acquisition processes in accordance with policies, practices, EEO,

OFCCP, HIPPA and other legal requirements.

Reduced absence rate by 14 % by ownership of the time & attendance system and create regular

reports to help managers hold team members accountable for punctuality.

Improved employee satisfaction 20% by implementing plant-wide 360-degree feedback process

to identify and correct problem areas.

Developed and instituted innovative staffing plan that reduced turnaround time (from time-to-post

and time-to-fill) by 25%.

Integrate cross-functional teams to change plant culture and define common vision of success.

MICHELE LINDSEY, Page 2

PROFESSIONAL EXPERIENCE (CONTINUED)

TBK AMERICA, INC., Richmond, IN

HR/Safety Manager, 2007-2013

Collaborate with senior management to create and enforce HR policies and procedures. Coordinate

recruitment efforts and develop new employee orientation, ensuring that employees gain full

understanding of benefits. Create and manage group benefits and wellness programs. Instrumental in

Safety Program, including trainings, compliance, Workers’ Compensation, and audits. Manage leave-

of-absence programs and personnel records. Prepare budgetary recommendations that meet

departmental goals and provide for effective management of resources.

Key Accomplishments:

Drive recruiting activities to ensure a strong pool of qualified candidates for current and future

openings, resulting in an employee-retention rate of 89%

Revised job descriptions across all levels through shadowing and interviewing employees to

construct an accurate picture of the duties and skills required, resulting in a more focused

submission of resumes

Authored employee manual covering issues such as disciplinary procedures, code of conduct,

FMLA policy, and benefits information

Introduced company’s first formal performance review program, coaching and counseling

management on addressing performance issues and creating a well-received review tool

Investigate, manage, and resolve complex employee relations issues and provide information on

employment regulations as necessary

Reduced benefits costs by 15% annually through meticulous recordkeeping and negotiations

Oversee and participate in the development and administration of Workers’ Compensation,

ensuring that program is in full compliance, and coordinate trainings on procedures to follow in

case of injury

PERSONNEL MANAGEMENT, INC, Richmond, IN

Staffing Supervisor, 2006-2007

Managed full cycle recruiting process to meet the various staffing goals for local and national

corporations. Worked with hiring managers to finalize job descriptions and create recruitment

strategies, utilizing innovative sourcing strategies to attract the best and brightest talent for each

position. Monitored hiring and recruitment processes ensuring compliance with all local, state, and

federal laws and company policies and standards.

Key Accomplishments:

Developed and maintained a database of qualified candidates to place in positions, conducting

research on target companies and passive candidates

Addressed and resolved employee relation issues, such as harassment allegations, work

complaints, or other employee concerns

Established and maintained relationships with hiring managers to promote agencies services and

generate repeat business and referrals, consistently meeting business development quotas

Presented profitable pricing, expense and cost-of-service management details to clients to achieve

targeted contribution

Ensured that all hiring paperwork was filled out thoroughly and all required screening protocols

were completed including I-9 and benefits documentation as well as, drug tests and background

checks when required by the client

MICHELE LINDSEY, Page 3

PROFESSIONAL EXPERIENCE (CONTINUED)

ASAHITEC AMERICA, INC, Richmond, IN

Office Manager, 2001-2006

Designed and implemented office policies, and established operational standards and procedures under

the direction of the Vice President. Coordinated and participated in the hiring, promotion, and

termination process, supervised the training of new employees and participated in the ongoing training

of all staff.

Key Accomplishments:

Administered and maintained Peachtree business management system to organize records of

purchasing history, invoices, packing slips, and to track accounts receivables

Created employee handbooks, job descriptions, performance appraisal systems, employee

mentoring program, and compensation plans, increasing employee productivity and workplace

harmony

Managed medical insurance, 401k programs, and workers’ compensation packages

Handled customer inquiries and complaints related to quality, processed customer orders, and

maintained production schedule

EDUCATION & CERTIFICATIONS

Ashley University, Bachelor of Business Administration

Professional in Human Resources (PHR) Certification, 2014

Human Resource Certificate, 2013

30 Hour OSHA Certificate, 2012

PROFESSIONAL DEVELOPMENT

Comprehensive training in the areas of compensation and benefits, employee and labor relations,

leaves of absence, workers’ compensation, and workplace safety/security

Member of the Society for Human Resource Management (SHRM)

Contact this candidate