Project Manager Life Insurance

Ethel M. Sessoms

**** ***** **** *******, ***** Carolina 27610

Home Phone 919-***-**** Cell Phone 919-***-****

Email: **********@***.***

Objective: To obtain a Technical Business Analyst / Senior System Analyst position

Qualification Summary

Technical System Analyst with over 34 years of IT experience. My responsibilities include translating business

requirements into appropriate technical specifications from which complex programs will be written or updated

using COBOL, DB2, Easytrieve, File-Aid, TSO, MVS Utilities and CICS. My responsibilities also include

working with the Users, Analysts, Programmers and other team members to develop technical solutions for complex

business problems, as well as to develop and execute test plans, test specifications, and test cases.

Education:

1970-1973 Bachelor of Science in Mathematics, Voorhees College, Denmark, South Carolina

1976-1978 Master of Science in Computer Science, Pratt Institute, Brooklyn, New York

Experience:

09/2012 – 06/2014 Technical Business Analyst, Credit Suisse, Morrisville, North Carolina

My Responsibilities included:

• Translating business requirements into appropriate technical specifications from which complex programs

were written and updated

• Designing, coding and testing programs using COBOL, DB2, PL/I, Easytrieve, File-Aid, TSO, MVS Utilities

and CICS

• Completing detail analysis and designing the process and procedures to meet the deadline for the IRS

mandatory Foreign Account Tax Compliance Act (FATCA) requirements

• Working with clients, analysts, programmers and Project Mangers to develop technical solutions for complex

business problems with teams offshore and in the United States

• Working with end-users to define and execute test scenarios and ensuring appropriate end user training

• Effectively communicating and documenting business and IT information in line with agreed processes and

procedures

• Balancing technology and business issues as well as communicat ing appropriately with both technology and

business experts

• Facilitating Team meetings and mentoring Junior team members

• Establishing and maintaining effective working relationships with clients across all levels of the organization

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• Creating AD HOC reports using SQL and DB2 queries

• Generating the monthly and annual Clients tax statements

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03/2012 – 08/2012 Business Analyst, Key Bank, Albany, New York

My responsibilities included:

• I was involved in the design, code review, test review and the implementation of the project phase to convert

Consumer Loans to ALS 97.1

• Researched an analyzed the data to be converted

• Used DYL280 to create reports,

• Mapped ALS DAGs and created PARMS

• Modified and coded the ALS conversion SIF Program

• Ran jobs that created files to be used in the Conversion Engine

• Tested and resolved issues from the Conversion Engine and the Static run

• Balanced online data and the files through all phases of the conversion

• Participated in resolving technical issues faced by the team

• Properly resolved tickets opened and assigned for the installment loans team timely and efficiently.

2002-2012 Senior Technical System Analyst, RBC Centura Bank, Raleigh, North Carolina

• Maintained all of the Credit Systems Team applications using COBOL, Assembler, Easytrieve, File-Aid,

TSO, MVS Utilities and CICS.

• Modified and maintained the bank’s Electronic Statement Processing system (ESP), Recovery

Management System (RMS), Advanced Loan System (ALS), GN and all other systems for the Retail Banking

Support.

• Acted as the Project Manager of the assigned project to upgrade

• Acted as interim Project Manager when one was unavailable

• Applied GN RSECs as needed

• Updated and modified the ALS programs and JCLs which created the ALS Privacy Statements

• Modified online and batch programs to correct production problems

• I was on-call for the Fidelity/Alltel applications

• Worked with the Users to resolve issues

• Researched Production issues

• Performed OMS Documentations for systems updates

• Performed coding of systems to assist development staff on system enhancements or production

support.

• Conducted code walk-throughs.

• Assisted in the preparation of test environments.

• Reviewed and provided input to the test Plan

• Ensured adequate technical documentation had been completed

• Estimated costs for project technical solutions

• Reviewed the Systems Development Life Cycle (SDLC), ensuring customer satisfaction.

• Modified programs, and JCLs

• Identified, tracked and resolved technical issues.

• Assisted Junior team members with system problems

• Worked on a project team, to meet business requirements and objectives.

• Successfully implemented, new release, RMS 6.0 from start to finish.

2000-2002 Information Specialist, Electronic Data Systems, Raleigh, North Carolina

• Analyzed and estimated the project costs

• Wrote the Technical Specifications and coded programs changes

• Participated in programs walkthroughs

• Conducted System testing using COBOL and DB2 programs to implement changes to the North

Carolina Medicaid System.

1997-2000 Senior Programmer Analyst, State Employees’ Credit Union, Raleigh, North Carolina

• Maintained the Advanced Loans System (ALS) and GN

• Modified programs and JCLs to enhance the system

• Enhanced, Coded, and resolved issues using COBOL, Assembler, Easytrieve, File-Aid, TSO, MVS

Utilities and CICS

• Upgraded GNby modifiying more than 780 programs, reapplying custom changes, and supporting

ALS Production

1995-1997 Programmer Analyst II, Penn Corp Financial Services, Raleigh, North Carolina

• Maintained insurance applications using COBOL, Assembler and PL/I programs

• Created insurance forms in dual languages

1992-1995 Software Analyst II, Group Management Services, Raleigh, North Carolina

• Supported insurance applications using COBOL, Assembler and DYL280

• Converted all programs from the MVS Mainframe to the as/400

1985-1992 Software Analyst II, Durham Life Insurance Company, Raleigh, North Carolina

Designed and maintained Property and Casualty, and, Life and Health insurance applications

• Developed and maintained two major systems: Inventory Control System, which monitored and

replenished inventory, and Policy Management which calculated and distributed Agent commission.

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HONORS

Graduated Cum Laude from Voorhees College and received highest honor in Mathematics. Inducted

into Who’s Who Among students in the American Universities and Colleges Honor Society, Alpha Mu

National Honor Society and Alpha Chi National Honor Society.

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