Customer Service Assistant
Resume:
Willeia Simpson-Cherry
Henderson, Nevada 89052
***.*************@*******.***
Objective: Seeking a position as an Office Assistant/ Customer Service in
an office that will allow me to expand my knowledge and enable my passion
for communicating with people.
Education:
Academy of Healing Arts Medical Assistant Diploma Las
Vegas, NV
08/09-05/10
Antelope Valley Adult School General Education Diploma
Lancaster, CA
2004
Skills:
Blood Pressure
Urinalysis
Glucose Testing
HIPAA Guidelines
Vital Signs
EKG'S
CPR
Pharmacology
Visual Acuity
Patient Intake
Medical Terminology
ICD-9/CPT-4
OSHA Guidelines
Customer Service
Data Entry
Work History:
Rainbow Club Casino Cage Cashier
Henderson, NV
02/13-03/14
My duties were to cash checks, money vouchers from the slots, issue bank to
the bartenders and caf , to begin shift draw, as well as log and follow all
title 31 regulations. Also bag coins collected during shift, and balance my
bank at the end of shift.
Dr. Ronald Kong, MD Medical Assistant
Las Vegas, NV 05/10-12/12
Completed patient intakes, measured vitals and assisted with filing.
Scheduled appointments and aided in various procedures.
Casino Travel & Tours Ticket Agent Las
Vegas, NV 02/06-02/09
I was responsible for receiving incoming calls and outbound calls regarding
ticket prices and service stops. As well as selling the tickets at the
customer service booth to ride the monorail. Handled cash from ticket
sales, input ticket information into the computer to keep track of how many
tickets sold. Handled all customer complaints and grievances regarding the
monorail system.
California Truck Stop Office Assistant
Lancaster, CA
05/03-01/06
Responsible for the input of all purchases of vehicles, filed vehicles
titles as they arrived. Made phone calls to collect monies owed. Picked up
checks from other dealers, and made bank deposits.
Bank of America Teller
Los Angeles, CA
12/98- 12/02
My duties were to collect bank deposits, loan payment, credit card
payments, and withdrawals. As well as cash checks and sale bank products
and services. Also at the end of shift balance my bank draw.
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