housekeeping

Ana Benitez

*** **** ***** ***. ** New York, NY *0029 212-***-**** **************@*****.***

OBJECTIVE:

To obtain a housekeeping position in an organization that will utilize my experience in providing cleaning

and sanitization service in compliance with the health administration.

SUMMARY OF QUALIFICATIONS

Substantial experience in providing quality customer service.

Ability to perform routine, repetitive tasks accurately.

Flexibility to work adequately in a changing environment.

Ability to work effectively with diverse groups of people.

Capable to work in a team-oriented environment.

Bilingual: Spanish and English.

EDUCATION

Salustio Clavell Estudios Libres, Ponce, PR

GED Diploma, 1991

EMPLOYMENT EXPERIENCE

Hotel le Bleu, Brooklyn, NY Aug. 2010 - Present

Housekeeping Department

• Ensure all team members follow hotel policies and procedures.

• Maintain the housekeeping daily activities.

• Vacuum all rooms including behind furniture, clean carpets, dusts and cleaning bathrooms

• Solve guest problems to exceed customers’ expectations.

• Handle all responsibilities in the absence of Housekeeping Manager.

• Strip beds and bring clean linen to all staff.

• Maintain the building clean and presentable at all times.

• Responsible for mini bar breakfast and room service.

New York City Department of Finance Apr. 2007- Oct. 2007

• Filed documents for residents who owed taxes.

• Delivered documents to staff that made requests.

• Assisted with moving documents to new office facilities.

• Arranged folders in alphabetical order.

New York City Human Resources Administration May 2001 – Feb. 2007

Child Care Provider

• Prepared play and learning materials for all children.

• Assisted children with daily routines such as dressing and feeding.

• Maintained environment very clean, appealing and safe

• Supervised and monitored children in their daily activities.

• Administered medication to a child if necessary.

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