Customer Service Sales

Vivian Brignoni

** *** ******* *******

Nanuet, New York 10954

845-***-****

***************@***.***

QUALIFICATIONS:

Bi-Lingual: English/Spanish, Administrative Skills, Customer Relations and

Sales Experience, Comprehensive Educational Background, Trained

Administrative Medical Office Specialist (NCCT Certification ) Receptionist

experience; Knowledge of Medical Terminology, ICD-9, CPT and HCPCS coding;

HIPPA Compliance, Filing, and other Computer Skills Include Outlook, WORD

and EXCEL Programs.

Experience:

The Salvation Army - West Nyack, NY

2006 - 2012

. Supplies and Purchasing Secretary III/Receptionist

. Handled incoming/outgoing department mail, answered phone, filing,

office supply management

. Reviewed time sheets, maintained department vacation schedules and

attendance records

. Maintained daily Check/Cash Transmittal Letters

. Inputted Data for End of Month Post Summary Report using Excel

Spreadsheet

. Assisted with Purchasing duties, Warehouse and Customer Service:

Ordered Eastern THQ Departments and Bureaus office supplies.

Dynarex/THC - Orangeburg, NY

2002-2004

. Front Desk Receptionist/ Administrative Support

. Greeted vendors, customers, job applicants and other visitors Arranged

for transportation services, when needed

. Operated busy switchboard routing incoming and outgoing calls, light

filing and mailing of company's invoices.

. Handled the shipping of outbound letters and small packages through

priority carriers. Collated sales orders

Adecco, Employment Service- Nanuet, NY

2001-2002

. Rockland ARC - Front desk Receptionist / Switchboard Operator

. Rockland Journal News - Front desk Receptionist

. American Cancer Society - Suffern, NY Administrative Assistant

. Nyack Hospital- Nyack, New York- Human Resource Receptionist

. Dr. Waldorf, Nanuet, NY - File Clerk

Chiropractic Health, P.C. - Dr. Randolph Russo - Nanuet, NY

1999-2002

Part Time Receptionist/ Gal Friday

. Multi tasks: met and greeted patients, answered telephones, entered

data, scheduled appointments, registered new patients, checked

insurance and posted payments, completed faxing and photo copying.

Superior Bank FSB - Montvale, NJ

1995-1999

. Administrative Sales Assistant - Coast to Coast Automobile Financing

Group

. Provided administrative and sales support for field representatives

and the National Sales Manager.

. Coordinated and managed marketing activities including direct mail

materials, promotional supplies

and trade show booth/equipment transportation.

. Organized schedules, accommodations and transportation for sales

meetings.

. Worked closely with executive office support personnel, provided

administrative assistance including tracking and ordering office

supplies, processing payroll, verifying expense reports and resolving

payment discrepancies.

. Auto Title Clerk- Served as liaison between origination, and custodial

divisions.

. Communicated with automotive dealers to resolve problematic auto

titles. Assisted customers with vehicle registrations, authorization

and lien release letters. Tracked outstanding titles through Comstar,

ESCar.

. Researched state DMV records for prior registrations and lien holder

data.

Contemporary Personnel Services - Paramus, NJ

1994-1995

Administrative long term temporary assignments included:

. O&R Energy - Montvale, New Jersey . Organized and revised invoices

within the accounting department. Gained hands-on experience in

payroll, accounts payable and receivable functions.

. Nabisco - Fair Lawn, New Jersey . As Research Assistant, prepared

Market Research and Development Consumer Surveys. Inspected and

evaluated new food products for the Research and Development Center.

. Dunn and Bradstreet - Paramus, New Jersey . Operated switchboard,

tracked and distributed incoming messages.

. Par Pharmaceutical - Chestnut Ridge, New York . As Receptionist,

provided general information and orientation to clients and answered

inquiries.

Education:

Rockland BOCES Adult Education and Business Services, Nyack NY

2013

. Administrative Medical Office Specialist Program -

. NCCT Certified

Ramapo College Mahwah, NJ

1993

. Bachelor of Science in Business Administration

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