Customer Service Sales

Marie Martes

Norwalk, CT

************@*****.*** - 203-***-****

WORK EXPERIENCE

Front Desk Clerk

Double tree by Hilton - Norwalk, CT - June 2014 to Present

Responsibilities

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests,

changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys.

Skills Used

My people skills, muti-tasking skills, and also typing skills.

Assistant Manager

wirelesszone - Westport, CT - March 2013 to June 2014

Responsibilities

customer service expertise, sales quota, training new employees and responsible for inventory counts.

Child Care Provider

In house - Norwalk, CT - May 2013 to January 2014

Responsibilities

Take care and nurture two loving kids age 3 and age 7. Play games, and teaching skills such as drawing,

counting and reading, as well as fixing them a little snack.

Skills Used

The skills I provide are daily routines as a parent I provide for my child along with a few skills I picked up with

experience communication, food nutrients and the ability to multitask witch is important when dealing with

children of any age .

Waitress/Hostess

Casa blanka - Norwalk, CT - September 2012 to January 2013

greet guests as they arrive and take them to their seats. provide a menu and explain specials. Maintain a

clean environment for customers. schedules dining reservations for guests in advance and as they arrive at the

restaurant. Take orders and bring out food to the table. As well help out at the bar and help prepare the drinks.

Wireless Sales Associate

Wal-Mart - Norwalk, CT - August 2011 to August 2012

Provide in-person cellular phone sales and customer service. Responsible for all aspects of retail transaction,

account and phone set-up. Answer all questions regarding technology, calling plans and handset usage

questions.

Sales Associate

Charlotte Russe - Stamford, CT - June 2009 to January 2010

Greet customer, help customer to find what their looking for and handle cash.

EDUCATION

Medial assistant

Butler business school - Bridgeport, CT

2010 to 2012

Richard C Briggs High school - Norwalk, CT

2008 to 2010

SKILLS

Bi lingual, type 40 wpm, and multi tasker

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