Customer Service Sales
Resume:
Simone S. Gibson
Chicago, IL 60613
Mobile: 734-***-**** E-mail: *************@*****.***
Professional Experience
Capri Capital Partners, LLC January 2014 to Present
Investor Relations Associate
Build and maintain investor relationships
Organize road shows, trade shows and marketing events
Lead manager for RFPs, RFIs, Questionnaires and Surveys
Assists in the management of domestic & global website design and content, working closely with
the graphic design department
Manage all logistical aspects of investor event planning
Create and review commentary for various presentations, newsletters and job boards
Facilitate and assist client and prospective client meetings
Update and maintain company databases
Monitor social media exposure
Manage and complete a calendar of due dates for questionnaires and request
Take, review, and obtain approval for meeting minutes
Maintain SEC quarterly reports
Maintain in-depth project plans including detailed Excel workbooks with continually updated task
lists, contact lists, deadlines and budgets
Assist with various Office of the Chairman research projects; including research and analyses
Recruitment: create and post various available positions on behalf of the company
Assist Human Resources with the onboarding process
Oversee and assist with various marketing projects
Capri Capital Partners, LLC February 2013 to December 2013
Executive Assistant
Provided full-time administrative support to a five-person investment department comprised of
one Partner, one Principal, two Vice Presidents and one Analyst
Coordinated and maintained appointment schedules and calendars
Prepared investment packages and client reports
Prepared and processed check requests
Conducted business correspondence and market research
Completed expense reports and departmental invoices; including legal
Arranged travel coordination; international and domestic
Executed general office functions such as copying, faxing, and overnight/messenger coordination,
and related tasks
Livingston International (Temporary Position) June 2012 to December 2012
Administrative Sales Coordinator
Recorded the progress of all enquiries and translated them into a monthly report, including
source of business trends, enquiry conversion rates, future predicted sales and other
reports as directed by the sales manager
Ensured that all client paperwork is up to FDA Regulations and with Customs
Maintained client and agents database (Alliance, Smart border, GQL, etc.) – updating where
necessary to allow effective promotions
Compiled weekly overview sheets to all departments including communication and administration
of ancillary services
Handled all paperwork (RFP’s) and presentations for fortune 500 companies
Maintained Customer accounts through the use of Salesforce.com
Handled general administrative work - Data entry / filing / issue invoice, delivery order, purchase
order etc.
Created and edit all PowerPoint Presentations, Proposals, and formal letters.
Helped produce quarterly newsletter
Provided product positioning materials as well as training for customer service and sales.
Created new hire orientation schedules
Coordinated travel arrangements as requested
Maintained select manger’s calendars
Developed and maintaining sales proposals and collateral, desktop publishing, rate cards,
newsletters, brochures, and many other materials related to marketing and sales
Completed any projects assigned by the Sales Manager including but not limited to weekly and
monthly reports, data entry, prospect mailings and any other sales support functions that may
arise, as staffing requirements and business evolution dictate
MedPro Disposal November 2010 to May 2012
Executive Assistant to President & Office Manager
Scheduled and coordinate meetings, appointments and travel arrangements for managers both
internationally and domestic
Served as an effective gatekeeper to the president
Accurately supervised a team of 10 sales representatives
Developed promotional activities and strategies
Trained new hires to be in compliance with office procedures
Maintained a superior working relationship with all internal staff
Organized office operations and procedures
Ensured filing systems are maintained and current
Negotiated contracts with vendors and distributors
Skills
Advanced in Microsoft technologies, including Wi ndows Vista/XP, Excel, Word, PowerPoint and
Outlook
Proficient in Adobe Acrobat Pro, Photoshop, Illustrator, InDesign, Constant Contact, REIS, PPR,
CoStar, IPD and Argus
Behavioral interviewing and training experience
Strong project management and organizational skills
Excellent customer service ability along with critical thinking capacity
Highly organized, dependable and punctual with a strong work ethic
Excellent verbal and written communication skills (including legal), coupled with group
presentation experience and the ability to easily establish productive relationships with managers
and colleagues
Strong marketing and corporate communication skills
Education
Robert Morris University, Chicago, IL
Bachelor of Business Administration: Management August 2009 to April 2013
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